Praia particular, areia branca, espreguiçadeiras, guarda-sóis
Verificar disponibilidade

Avaliações de La Valise Tulum

4.5 out of 5
La Valise Tulum
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO

Avaliações

9,8

Extraordinária

Nota 10 - Excelente. 102 de 112 avaliações" "
Nota 8 - Boa. 5 de 112 avaliações" "
Nota 6 - Ok. 2 de 112 avaliações" "
Nota 4 - Insatisfatória. 1 de 112 avaliações" "
Nota 2 - Terrível. 2 de 112 avaliações" "

10/10

Limpeza

10/10

Serviço e funcionários

9,8/10

Comodidades

9,8/10

Condições e instalações da propriedade

9,8/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

mauricio

Hospedou-se por 4 diárias em ago. de 2021

10/10 - Excelente

Christopher, Pennington

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was incredibly friendly and accommodating. Food was very good.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Christopher em 23 de abr. de 2024
Dear Christopher, thank you for taking the time to share your experience at La ValiseTulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 - Excelente

Jocelyn, London

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stunning location. Hotel staff from concierge to bar to waiting staff were brilliant. Food at the hotel was excellent and when we wanted to eat out they recommended and booked some truly excellent restaurants. We had a great time all round.
Hospedou-se por 9 diárias em abr. de 2024
Resposta de Jocelyn em 18 de abr. de 2024
Dear Jocelyn, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Katie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke
Hospedou-se por 1 diária em mar. de 2024
Resposta de Katie em 5 de abr. de 2024
Dear Katie, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 - Excelente

Jonathan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jonathan em 29 de mar. de 2024
Dear Jonathan, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Dr. Frank

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Paradise
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Frank em 14 de mar. de 2024
Dear Frank, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Marina

Hospedou-se por 1 diária em mar. de 2024
Resposta de Marina em 5 de abr. de 2024
Dear Marina, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Ardavan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
By far my best experience in Mexico. Nicest staff. Food is unbelievably good. Relaxing experience in an amazing boutique style hotel. Highly recommend.
Resposta de Ardavan em 5 de mar. de 2024
Dear Ardavan, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Blendi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
By far the best hotel in Tulum. Better than Azulik (we stayed at both). They have a welcoming drink. Bathroom & shower in the room. Free breakfast. Steamer & airblower in the room. They don’t use the eco-friendly excuse to cut corners like most luxury hotels in Tulum. Absolutely the best in town
Hospedou-se por 1 diária em fev. de 2024
Resposta de Blendi em 21 de fev. de 2024
Dear Blendi, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Jacqueline

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful and attentive staff! The hotel is beautiful and so peaceful. We would highly recommend to anyone seeking some rest and relaxation! Our experience was incredible. Thank you La Valise team!!
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Jacqueline em 21 de fev. de 2024
Dear Jacqueline, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

THOMAS

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Thomas em 21 de fev. de 2024
Dear Thomas, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de William em 21 de fev. de 2024
Dear William, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Chinwe, Dorcester

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff and lovely property!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Chinwe em 22 de jan. de 2024
Dear Chinwe, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Nestor

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
lovely
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Nestor em 22 de jan. de 2024
Dear Nestor, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Nicole

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was excellent
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Nicole em 22 de jan. de 2024
Dear Nicole, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes

10/10 - Excelente

Andy

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andy em 19 de dez. de 2023
Dear Andy, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

julie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Julie em 21 de fev. de 2024
Dear Julie, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

6/10 - Ok

Victoria

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
went downhill, overall still very good but not what it used to be. Food is bland, overpriced, a lot of more guests on property.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Victoria em 19 de dez. de 2023
Dear Victoria, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Arnaud

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel, great staff
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Arnaud em 19 de dez. de 2023
Dear Arnaud, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Courtney

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.
Hospedou-se por 5 diárias em out. de 2023
Resposta de Courtney em 15 de nov. de 2023
Dear Courtney, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 - Excelente

Kyle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They created a very peaceful environment with a beautiful beach area, and a majestic jungle side. The complimentary breakfast was amazing, and the service was exceptional.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Kyle em 15 de nov. de 2023
Dear Kyle, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Jonathan, Bury St Edmunds

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely stunning boutique property split between the Beach side..and the Jungle side. We stayed on the jungle side...tropical plants surrounded the beautiful pool with the rooms nestled amongst the palm trees and lush vegetation. The attention to detail and attentiveness of all staff was exceptional..but Anna & Iker (part of the front of house concierge team) really went above and beyond to make us feel so welcome. Superb breakfast included with our room...and you could choose to eat it on the beachside (our choice as you got the sunrise amd oceanviews)..or in the jungle side ..or in your room. I could have stayed forever
Hospedou-se por 6 diárias em out. de 2023
Resposta de Jonathan em 24 de out. de 2023
Dear Jonathan, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 - Excelente

Jennifer, Windermere

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gorgeous Fantastic food Beautiful beach
Hospedou-se por 3 diárias em out. de 2023
Resposta de Jennifer em 4 de nov. de 2023
Dear Jennifer, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved it!
Hospedou-se por 5 diárias em out. de 2023
Resposta de Richard em 24 de out. de 2023
Dear Richard, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

Jodi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is a gem. Perfect for relaxation and one of a kind.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Jodi em 3 de out. de 2023
Dear Jodi, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Guy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great vibe, delicious food, great customer service. All staff will go above and beyond to help you out and make sure you have fun. Incredible experience
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Guy em 6 de set. de 2023
Dear Guy, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

szymon

Hospedou-se por 3 diárias em ago. de 2023
Resposta de Szymon em 25 de set. de 2023
Dear Szymon, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

8/10 - Boa

Rafael

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Serían 5 estrellas sin el baño en el exterior
Hotel en un destino de moda, en una zona llena de restaurantes y tiendas de ropa. Tiene dos áreas: una que da a unos jardines y piscina y otra a la playa. Los huéspedes pueden usar ambas independientemente de dónde se encuentre su habitación. Estas son espaciosas y cómodas. La nuestra tenía el baño en el exterior, en una especie de patio, por lo que la ducha estaba al aire libre (sin acceso desde la calle, a salvo de miradas), lo que no acabó de convencernos. Además disponíamos de una bañera con hidromasaje y un solárium en la planta de arriba. El desayuno es muy bueno y con posibilidades de elección a la carta y el restaurante igual. El acceso directo a la playa es una gozada, y nunca he estado en una con tanta actividad animal. ¡Hasta asistimos en directo al nacimiento de docenas de tortugas y su camino al mar! Aunque su final no fue muy feliz, con las aves que estaban atentas a la eclosión.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Rafael em 29 de ago. de 2023
Estimado Rafael, muchas gracias por tomarse el tiempo de hacernos llegar sus comentarios tras su última estancia en La Valise Tulum. Es un honor para nosotros recibir tan bellos comentarios y estamos encantados de saber que tuvo una estancia maravillosa con nosotros. Todo el equipo espera darle la bienvenida de nuevo pronto, saludos cordiales.

10/10 - Excelente

Anisleidy

Pontos positivos: Comodidades
Amazing property with excellent service.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Anisleidy em 15 de ago. de 2023
Dear Anisleidy, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 - Excelente

israel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the hotel ! Service was excellent! Will definitely recommend to friends and family
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Israel em 11 de ago. de 2023
Dear Israel, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Christopher

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Truly awesome hotel, rustic and relaxed, but oozing loads of class. Service was really outstanding with special note to Carlos who looked after us with food and drinks, such a kind and lovely person. We’re a family of 4, with two girls 17 and 20, who also loved our stay. Cannot recommend the hotel enough
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Christopher em 8 de ago. de 2023
Dear Christopher, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 - Excelente

Marta Maria, Chicago

Hospedou-se por 5 diárias em jul. de 2023
Resposta de Marta em 23 de ago. de 2023
Dear Marta, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Kimberly, Bartlett

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was very tentative and professional. The property is well well well kept.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Kimberly em 28 de jul. de 2023
Dear Kimberly, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

CHRISSY

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We really enjoyed our stay. We stayed in the jungle suite. Make sure you use the provided mosquito repellent because you are in a natural habitat
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Chrissy em 24 de jul. de 2023
Dear Chrissy, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Brittany

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Britanny em 15 de ago. de 2023
Dear Britanny, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Mercedes

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The service was amazing! We had a great time and Renato was very kind and helpful
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Mercedes em 21 de jul. de 2023
Dear Mercedes, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Danielle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relaxing
We had a great stay on the jungle side of La Valisse. Pool was great, still had beach access, and our room was very nice. Breakfast was included and recommend the massages on the beach. Would stay here again
Hospedou-se por 1 diária em jun. de 2023
Resposta de Danielle em 14 de jul. de 2023
Dear Danielle, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Connie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a unique beautiful stay
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Connie em 11 de jul. de 2023
Dear Connie, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best Hotel Experience
My Husband and I stayed at La Valise Tulum for a week in June and it was one of the best trips we’ve ever been on. The hotel is absolutely amazing- from the beautiful details within the room including a bed that rolls out to the balcony, the pool and beach areas, and the friendly and extremely welcoming staff. Breakfast is complimentary with a fresh juice of the day and the lunch/dinner menu is delicious. The shrimp tacos were our favorite and we ate them ate least 5 times. There are complimentary services available include a bicycle to explore the Tulum strip, yoga at Radhoo hotel, cocktail tasting and 10% discount at next door “Nü” Restaurant. The concierge staff also offers recommendations for exploring the area and can provide options for you to book. We felt extremely safe in our hotel and walking around during day and night- and overall rate our stay 10/10 and would be visiting again and recommend to others.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de Guest em 26 de jun. de 2023
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Carlie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The best place in Tulum!
Hospedou-se por 1 diária em jun. de 2023
Resposta de Carlie em 26 de jun. de 2023
Dear Carlie, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Maria Guadalupe Reyes, Port Hueneme

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is amazing and beautiful.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Maria em 20 de jun. de 2023
Dear Maria, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Angelus

Hospedou-se por 1 diária em jun. de 2023
Resposta de Angelus em 20 de jun. de 2023
Dear Angelus, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Veronica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Veronica em 20 de jun. de 2023
Dear Veronica, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Ergun

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property and lovely attentive staff, the cleanliness and facilities are perfect fora short relaxing break.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Ergun em 2 de mai. de 2023
Dear Ergun, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Nicole

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was perfect!
Hospedou-se por 4 diárias em abr. de 2023
Resposta de Nicole em 27 de abr. de 2023
Dear Nicole, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Djulieta

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stunning place!
Absolutely stunning hotel, great staff and the restaurant the partner with has very good energy and food! We absolutely enjoyed and wished we stayed longer. It’s a little paradise!
Hospedou-se por 1 diária em mar. de 2023
Resposta de Julieta em 31 de mar. de 2023
Dear Julieta, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 - Excelente

Nicole

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved everything about our stay from the incredible design to the friendly staff to all the amenities!
Hospedou-se por 2 diárias em jan. de 2023
Resposta de La Valise Staff em 7 de fev. de 2023
Dear Nicole, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to read that your stay reached your expectations and that you had the opportunity to enjoy all our facilities.Best regards

10/10 - Excelente

Genevieve

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful property!
Hospedou-se por 2 diárias em jan. de 2023
Resposta de La Valise Staff em 24 de jan. de 2023
Dear Guest, thank you so much for taking the time to review your experience at La Valise Tulum. It is with great pleasure that we receive reviews like yours. We can't wait to welcome you back! In the meanwhile, please let us know if there is any way we can help.

10/10 - Excelente

carlos

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Carlos em 15 de nov. de 2023
Dear Carlos, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 - Excelente

Ruchi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Master Suite was gorgeous. It was amazing to sleep under the stars with the sound of the waves. All staff were very helpful, other guests were friendly. Carlos's service and care deserves more than a 5 of 5. He is such an asset to La Valise.
Resposta de La Valise Staff em 3 de jan. de 2023
Dear Ruchi, thank you for taking the time to share your experience at La Valise Tulum.We are particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team, and they thank you for the kind words.Best wishes.