The front desk staff here - Tatiana and Jo - are lovely people. Very helpful and friendly! The breakfasts are moderate in size and taste good, although the sauce on the chilaquiles was very clearly watered down two mornings in a row. The property is very interesting, with neat architecture and fascinating pocket spaces. The greenery here is beautiful!
However, things went from bad to worse each day of our stay. Our first room was decidedly lacking in privacy and unreasonably noisy with hotel staff work taking place outside the window at early hours. Our second room had a broken air conditioning unit which the maintenance staff was later able to partially resurrect. And, near the end of our stay, either the housekeeper or a maintenance worker walked off with my wife's wallet. This is not a baseless accusation or mere speculation; it was, unequivocally, one of the two who took it. We reported the issue, but our departure was mere hours later, and we just took the L on our way out. Future guests be forewarned.
