Hotéis perto de Boutique Cirque du Soleil no Vidanta Riviera Maya ROO

"From arrival to departure, our stay at the Valentin was perfect. The staff is amazing, attentive, and super-friendly. The restaurants were delicious and met 5 star expectations. We absolutely adored the entertainment crew and all of the resort activities. This was a wonderful vacation and thoroughly enjoyed by our group of seven, which ranged in age from 18 to 70. The rooms were immaculate and very comfortable. We will return in the future."

"Impecável "

"Es excelente el hospedaje, el hotel es muy bonito"

"O atendimento e a presteza dos colaboradores foi impecável. Todas nossas solicitações atendidas. o Hotel em si, esta passando por reformas, mas mesmo durante a estadia, fizeram de tudo para minimizar o impacto aos hóspedes. Não pudemos usar a área com as Jacuzzis, porque estavam em reforma, mas tudo bem. 10 estrelas para o Cristian e para o Angel do restaurante, e o Cristian (Hermano) da recepção. Cortesia e atendimento nota dez. As fotos são EXATAMENTE o que vc encontra no Hotel, nem mais nem...

"Hotel muito bonito e intimista! Ponto a destacar além da beleza arquitetônica a educação dos funcionários que tem reverenciam todas as vezes que cruzam com você. Ponto negativo é que tudo é pago! Agradecimento especial a gerente Ana "

"Simplesmente horroso,a praia e horrivel,instalacoes antigas,servico precario, e ainda discriminam as cadeiras de praia para os vips,simplesmente nao existe lugar na praia ou piscons para se proteger do sol,simplesmente horrivel"

"Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help."

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"clean room"

"The hotel is beautiful and the pools were very clean and well maintained. The grounds were very well kept and they attempted to clean up the sargassum best they could given the circumstances. However, the food was far below expectation. We frequently struggled to find something to eat and items on the buffet were cold despite being there the second that it opened. Room service was sparse with only a few items to choose from- but they have an excellent app for ordering and seeing what was going...

"Beautiful resort with amazing service and views!"

"Great Hotel, one of my favorites! I’ll be back !"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

" Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. "

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Mi experiencia no fue nada agradable pues fui el día que iba a entrar. Más nadie estaba allí. Hablé varias veces por teléfono 📞 y nadie me contestó. Anduve buscando hotel con mi familia a esa hora. NO cumplieron "

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...