6/10 - Ok
Jason Scott, Hamilton
Viagem a dois
20 de out. de 2025
Pontos positivos: Limpeza e serviço e funcionários
The top two things about this resort are the staff friendliness and the beautiful setting.
The two things that need improvement are the facility condition and the food. The buildings are dated and need more than the love that the staff give it. The property, other than the beach, needs actual investment as it is aging. The food was disappointing. Breakfast was good and some of the snack stations were ok but lunch and especially the dinners were lacking for a property that puts culinary excellence as a priority on their mission statement.
The absolute worst part, and a detractor for re-booking is the upselling. Upselling on memberships, while not outright pushy, was subtly thrown in your face for everything. The fact that the restaurants sit half empty at dinner hour and they make you wait 30 to 40 minutes for a seat because you are not a member is quite ridiculous. Offering get spa discounts or freebies if you sit through the membership sales pitch but then hearing the spa staff offering better deals on the beach for no sales pitch seemed odd as there didn't seem to be any consistency in want could or should be offered.
Overall, if you want a quiet, walkable, beautiful grounds and beach and don't really care about dinners or how long you have to wait for a table you should be fine.
Jason Scott
Hospedou-se por 7 diárias em out. de 2025
