Apartamentos em Puerto Cancún, ROO

"Host was amazing/very quick to reply when needing help! The property is as advertised with amazing view! We felt very safe on property and area around. Lots of restaurants/things to do and see close by. We even hopped the red bus to get to the mall with no issues. Now the negative: be WARNED when you check out the front desk will go to review the room and come back with a bogus charge! In our case it was 'blood on the sheets" (with an accompanying picture zoomed in on managers cell...

"Definitely the most unpleasant vrbo stay, had to leave early as apartment was flooding through the windows. There were several roaches found. The bed skirts were dirty and stained from previous flooding. There was as mold on the back of the curtains from previous flooding near windows. we had to use all the towels to stop the flooding. Building staff was nice but building is very outdated. Elevators were small and only accommodate 3 at a time. Owner only gave a refund for days we did not stay,...

"Very beautiful property with amazing view… the manager of the property was amazing very helpful very nice… will def stay there again"

"Everything was good! "

"It was a terrific place to stay. The host was very friendly and available. Go to the roof and check out the view. It’s one of the best in the city."

"This place is in a great location, walking distance to everything. The place has mini splits in both rooms. Perfect size for 2 couples. The property manager communicated with me very well and even answered my call when I got lost. The beds are actually full size not king, the apartment is on the 3rd floor with no elevator and the back sliding door doesn’t slide. "

"Should be rated a 2-. Constant sewer odour, except for Annie staff not friendly. No proper cooking utensils, coffee maker not working, had to light stove/oven with lighter which was not included, had to ask to have garbage changed, I have a photo as to the sheet on my bed, nasty. Drinking water only offered upon check in."