Dreams Sapphire Resort & Spa - All Inclusive tem piscina?

Sim, a propriedade dispõe de 4 piscinas externas e uma piscina infantil.

Quanto custa ficar em Dreams Sapphire Resort & Spa - All Inclusive?

A partir de 18 de ago. de 2025, os preços encontrados para uma estadia de 1 diária para 2 adultos em Dreams Sapphire Resort & Spa - All Inclusive em 7 de set. de 2025 começam a partir de R$ 1.424,68, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Dreams Sapphire Resort & Spa - All Inclusive é ideal para quem viaja com animais de estimação?

Sim, esta propriedade permite cães (limite de 1 no total) com peso máximo de 10 kg por animal.

Qual é o horário de check-in em Dreams Sapphire Resort & Spa - All Inclusive?

Horário de início do check-in: 15h. Horário de término do check-in: meia-noite. O check-in tardio está disponível em horário limitado.

Qual é o horário de check-out em Dreams Sapphire Resort & Spa - All Inclusive?

Horário de check-out: meio-dia. O check-out tardio está disponível por uma taxa (sujeito à disponibilidade).

Dreams Sapphire Resort & Spa - All Inclusive oferece benefícios de uma propriedade com tudo incluído?

Sim, a propriedade é do tipo tudo incluído (all inclusive). Todos os alimentos e bebidas estão incluídos, bem como atividades como windsurfe, snorkel e caiaque, entre outras.

Onde fica Dreams Sapphire Resort & Spa - All Inclusive?

Na praia em Puerto Morelos, esta propriedade fica a 15 minutos a pé de Parque Nacional Arrecife de Puerto Morelos e Praia de Puerto Morelos. Playa Ojo de Agua e Praça Central de Puerto Morelos também ficam a 5 km.

Dreams Sapphire Resort & Spa - All Inclusive: Preços, promoções e comentários

6/10 - Ok

Chantel

18 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

Great food and service. Hotel a bit dated. Not much to do without paying extra for Indigo or Preferred to access other parts of the hotel and lots of sargassum where you cannot swim or sit on the beach as it has a high sulphur smell.

Hospedou-se por 7 diárias em ago. de 2025

6/10 - Ok

James

Viagem a dois

12 de ago. de 2025

Pontos positivos: Serviço e funcionários

Lack of good entertainment

Hospedou-se por 4 diárias em ago. de 2025

6/10 - Ok

Alina Ngoc

Viagem com a família

10 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

This resort has the best service and really good drinks! They make your stay very welcome and friendly and made my room very clean to stay. There are some things to look out for which is the beach was full of this brown stuff (I can’t say if it was seaweed or not) that normally in the hotel zone they would bulldoze out but here they didn’t and so a strong fragrant smell of that sargassum made it difficult to stay. We also couldn’t go into the beach water because of it. Another is the food. This is for the dinner restaurants. You have to wait so long for the food to come out just for the food to not be good and I basically had to pick at it. I came in hungry but barely ate and left full. Besides those two things the resort was great but unfortunately those were two major things that the resort should focus on.

Hospedou-se por 3 diárias em ago. de 2025

10/10 - Excelente

Artur

10 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

The staff

Hospedou-se por 6 diárias em ago. de 2025

2/10 - Terrível

Yamilis

Viagem com a família

7 de ago. de 2025

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade

I saw the bad reviews before going to Dreams Sapphire but thought it was just picky people complaining. Unfortunately, I was wrong—they were absolutely right. The food quality was awful across almost all the restaurants. The only decent meal we had was at the Japanese restaurant and a late-night taco cart, which also had the only friendly service. Everywhere else, we had to wait nearly two hours to get a table, and the staff was rude and unaccommodating. The hotel itself is very old and run-down. The pool is in bad shape, with broken tiles and poor maintenance. We paid extra for the Preferred Club (Indigo), thinking it would be worth it, but it was a complete waste of money—especially if you’re traveling with kids. Most of the “upgraded” facilities are adults-only, so families get no real benefit. In short: Don’t go. There are far better hotels in Mexico.

Hospedou-se por 5 diárias em jul. de 2025

6/10 - Ok

Virginia

6 de ago. de 2025

The staff was very helpful. The beach was filthy. I wish this could be made public so people don't book with the intention of swimming at the beach. Also, I would recommend upgrading the housekeeping. We stayed 13 nights and had to keep asking for towels. Also, they only changed bedding twice. But made the beds, which don't make sense. Lastly, I would give it a thumbs up for the staff being very polite and helpful.

Hospedou-se por 13 diárias em jul. de 2025

2/10 - Terrível

tanesha

Viagem a dois

6 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

Food was good

Hospedou-se por 3 diárias em ago. de 2025

2/10 - Terrível

Adel, Toronto

Viagem com a família

4 de ago. de 2025

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade

Je suis déçu et en colère car j’ai l’impression de m’être fait arnaqué. La raison de ma note est l’absence totale de nettoyage de la plage envahie par des monticules d’algues. J’ai réservé une grande suite avec accès direct a la plage et petite piscine privée faisant face a la plage. J’ai payé le prix total. Je me retrouve face a des tonnes d’algues amassées depuis des semaine sur la moitié de la plage et une odeur horrible de pourrissement. Ce phénomène est naturel (cependant accentué par les changements climatiques) et je l’accepte. Ce que je reproche a l’hôtel et a Expedia c’est de ne pas être transparent sur cela et de ne pas m’avoir averti avant de faire ma reservation. En plus de cela, l’hotel ne fais aucun effort pour enlever les algues de la plages et ne met aucune protection dans l’eau autour de l’hôtel pour réduire la quantité d’algues s’échouant sur le sable de la plage. Tous les autres hotels dans la region le font, tous les jours. Toutes les villes aux alentours le font aussi et la population profite de bons moments sur la plage. J’ai visité les alentours et d’autres hotels et je l’ai vu (j’ai loué une voiture qui m’a permis de profiter de moments sur les plages aux alentours avec ma famille). Et oui, j’ai du quitter la suite pour aller a d’autres plages privées! Le plus choquant est que le personnel reste impermeable aux feedbacks: ils disent tous les memes phrases apprises par le management de l’hôtel: ce phénomène est naturel et on fait ce qu’on peut.. Faux!

Hospedou-se por 6 diárias em jul. de 2025

4/10 - Insatisfatória

Nancy Carolina

Viagem com a família

2 de ago. de 2025

Food options were limited, restaurants were always full, buffet was OK not great. Very little authentic Mexican food. AC was turned off in one of the restaurants during dinning Dining took two hour wait. Alcohol tasted watered down and not brand name. The best food was outside…. They would serve tacos in a taco stand outside of the restaurants.

Hospedou-se por 5 diárias em jul. de 2025

6/10 - Ok

Janaya M

31 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

I really the VIP access thanks to Expedia. The resort was beautiful but the food wasn't the best. The resort doesn't offer your typical bacon and sausage for breakfast. We end up getting breakfast at the preferred club or ordered room service. The restaurants on the resort doesn't offer reservation. It's first come first serve basis except Teppanyaki. They only take reservations for the Teppanyaki Chef's. Which was booked every day during our stay which sucked. The buffet serves the same food everyday. The resort had a terrible smell. From my understanding it was seaweed season, I'm not 100% sure if that was the reason. We also couldn't enjoy the beach because of the seaweed. It was close. If you like the beach, you won't be able to utilize it. I reserved 3 rooms for my kids and mom. I upgraded all rooms to the rooms with the jacuzzi on the balcony and ocean front. The Jacuzzi's were disgusting! I wanted to downgrade to our previous rooms but that no longer an option because they weren't available. Our family vacation was ok overall but 2 of my kids were ready o come home after 2 days at the resort.

Hospedou-se por 3 diárias em jul. de 2025

10/10 - Excelente

Elida

Viagem com a família

30 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Everything was amazing, customer service was above expectation but I didn’t like the fact that sea weed is not cleaned out of the property.

Hospedou-se por 4 diárias em jul. de 2025

6/10 - Ok

Jason

27 de jul. de 2025

Pontos positivos: Limpeza e condições e instalações da propriedade

Pontos negativos: Serviço e funcionários

Hospedou-se por 4 diárias em jul. de 2025

10/10 - Excelente

Irene

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas

25 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Only complaint is the amount of seaweed on the beach. Approximately 10 to 12 feet of seaweed (sargassum) lined the entire shoreline and was rotting the entire time. I didn't seem like much effort was being put into clearing the shoreline during our stay. The rotting sargassum also produces an unpleasant odor that permeates the entire property. Also the potential for the seaweed situation is not highlighted in any way during the booking process. Would not recommend staying at this resort during the summer months due to sargassum.

Hospedou-se por 7 diárias em jul. de 2025

6/10 - Ok

Edward

25 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Hospedou-se por 7 diárias em jul. de 2025

6/10 - Ok

Ace

23 de jul. de 2025

Pontos positivos: Serviço e funcionários

Hospedou-se por 5 diárias em jul. de 2025

6/10 - Ok

Vera

21 de jul. de 2025

Hospedou-se por 5 diárias em jul. de 2025

8/10 - Boa

Gretchen

18 de jul. de 2025

Hospedou-se por 3 diárias em jul. de 2025

8/10 - Boa

Gretchen

Viagem a dois

18 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

We stayed at Dreams Sapphire for a wedding. We booked the premium ocean front room and it was nice. The premium restaurant options were a must as I would not like to be limited to the buffet for the whole trip. Elon at the Bluewater Grill was my favorite! He listened and took care of our every need. This restaurant was best for breakfast and mimosas! We enjoyed the adult pool but it was way too hot, not refreshing at all in July. For dinner our favorite restaurant was as Bordeaux. You won’t be disappointed. The beach was off limits when we were there due to seaweed infestation. The smell was awful. Hopefully they are able to clear that for your visit. Overall it was a pleasant stay.

Hospedou-se por 1 diária em jul. de 2025

8/10 - Boa

Sarah Angela Yuk-Fung

15 de jul. de 2025

Hospedou-se por 4 diárias em abr. de 2025

8/10 - Boa

Melissa L

Viagem com a família

13 de jul. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

Four Stars

Hospedou-se por 5 diárias em jun. de 2025

10/10 - Excelente

Richard Michalski

Viagem com a família

12 de jul. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Sargassum!!! Beach was horrific

Hospedou-se por 6 diárias em jul. de 2025

10/10 - Excelente

Heather

Viagem com a família

12 de jul. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

We loved our stay with our family at Dreams Sapphire. We had two rooms in building 1 and our rooms were in a great location near pool and beach. The staff truly makes the stay memorable. The grounds were beautiful, pool lively and food was good. We upgraded to preferred which I would recommend as check in/check out and the preferred lounge, top shelf liquor in the lounge and preferred pool made it worth the money for our family. We will return to this resort!

Hospedou-se por 5 diárias em jun. de 2025

10/10 - Excelente

christopher

Viagem a dois

10 de jul. de 2025

Pontos positivos: Serviço e funcionários

Out dated

Hospedou-se por 4 diárias em abr. de 2025

10/10 - Excelente

Nevena

Viagem com família e crianças pequenas

8 de jul. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

The staff is super friendly and will make sure to help you in any way they can. Antonio from the bar was awesome. He was always smiling and ready to provide the best service. One thing i didn't like was that guests get up super ealry and i am talking about 5 am to grab their spots by the pool, so if you are like me and get up around 8 or 9, you won't find any shade. The hotel does have a rule that says if you leave your spor for 45 min, they will remove your towels and belongings; however, i haven't seen it being enforced. I do think the experience would've been different if the beach was not "invaded" by the seaweed. Hotel did meet my expectations. This was 3rd Dreams that my family and I visited and I will definitely stay at Dreams again.

Hospedou-se por 6 diárias em jul. de 2025

6/10 - Ok

Tristan

Viagem em grupo, Viagem com a família

7 de jul. de 2025

Pontos positivos: Limpeza

Had a fun time for our short stay. Staff were friendly although didn’t always follow through (rollaway bed took two nights to turn up after being told different answers on whether it was coming at all by multiple people). Food was ok not amazing. Pool was good but closed early. And not Dreams fault but the seaweed was horrendous - piled high and sooooo smelly. Overall we had a fun stay especially with a day trip to Tulum including swimming with turtles and seeing ruins / swimming in cenotes, and a second day trip to Xcaret Xplorer.

Hospedou-se por 3 diárias em jun. de 2025

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Dreams Sapphire Resort & Spa - All Inclusive

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