Férias de luxo em Outer Boroughs

I booked a luxury king room with a city view for my bday and when arriving and given my key . I was placed on the 5th floor no view and it was an ada queen room not what I booked . Went down to lobby to ask about room and was told that was all they had and I could come back in the morning to see if anyone checked out . I purposely booked a luxury king room w/ a view only to not be given that or an apologize for the room or to make some type of accommodation. Went down next morning at 8am spoke to a different staff person and was given another room on the second floor why that wasn’t available the day I checked in doesn’t make Since when check out is 11 . Also my view for that room was sidewalk . Was given tickets for free coffee and danish in morning and alcohol ticket to only go for coffee and it was very watered down and I have a nut allergy and they only had oat creamer . Then when happy hour was, we go to get drink no bartender to be found . The carpet in the hotel was very nasty and there was an odor. A gentleman would come periodically and febreze the halls due to mildew smell .