Summary:
Wake up to ocean views in this stylish 3-bedroom apartment located in a secure oceanfront condo. Each room has its own bathroom, and the apartment features a private terrace with sunbeds, perfect for relaxing in the Caribbean breeze. With 24/7 security, modern design, and easy access to the beach, it’s an ideal choice for families or small groups. Also, our Guest Experience Team is here to help with anything—from local tips to planning special moments.
The Space:
The open-plan living room flows into a modern kitchen and dining space, perfect for sharing meals together. Step onto your private terrace, where sunbeds invite you to bask in the Caribbean sun by day and starlit skies set the mood for unforgettable evenings. Large windows flood the space with natural light and frame serene ocean views, while elegant finishes add warmth and style. A dreamy retreat designed for oceanfront living, where privacy meets the comforts of a secure condo community.
HOUSE LAYOUT
3 Bedrooms
Bedroom 1 y 3 -> 1 King-size bed
Bedroom 2 -> 2 Queen-size beds
Each bedroom includes:
• Air conditioning
• Closet
• En-suite bathroom
• Blackout curtains
-Safe for your belongings
Make your stay even more effortless with curated experiences:
-> Private chef service or grocery pre-stocking
-> In-villa massages or yoga sessions
-> Airport transfers and private drivers
-> Adventure tours, cenote visits, and beach club access
Our Guest Experience Team takes care of all the details—you just enjoy.
•Occupancy Details:
The villa accommodates up to 8 guests, but please note that the base rate is for 4 guests; additional guest fees apply beyond that.
• Cleaning Service
Please note that cleaning service is not included. However, if you would like an additional cleaning during your stay, we’ll be happy to arrange it for you. The service is available upon request at an extra cost of $70 USD per cleaning and includes fresh linens. Just let us know whenever you need it — we’re here to help!
Guest Access:
On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience.
Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance.
• Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need.
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The Neighborhood:
This villa is located at Tankah Bay, a few minutes from Tulum and close to the Mayan Ruins, the city center etc. Tulum has a very special style that you have to discover.
Away from the crowds of Cancun and Playa del Carmen, Tulum/Tankah has a unique style and vibe that you need to discover, both because of its nature and the spirit of a small town. It's the perfect place for those who want to enjoy the Riviera Maya to its best with close by cenotes and beach clubs
Other Things to Note:
--No Parties / Noise Policy--
•Parties are strictly prohibited.
•Small gatherings require prior approval.
No loud music after 11:00 PM.
•Please respect neighbors, staff, and community rules.
• Violations may result in a USD 500 fine, police involvement, or eviction.
---Energy Consumption--
•Turn off A/C units, lights, and electronics when not in use.
• A/C should never remain on when the villa is unoccupied to avoid energy waste.
--Illegal Items--
•Drugs and firearms are strictly prohibited.
•Possession or use will result in immediate eviction and legal action under Mexican law.
--Unexpected Events--
•Tulum is a developing town; occasional power or water outages may occur.
These are beyond our control.
⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons.
•The company is not liable for interruptions caused by external providers or weather.
-- External vendors are not allowed--
For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.
-- IMPORTANT NOTES--
• A/C & Energy Policy
We do not charge for standard energy usage. However, excessive consumption may incur extra charges.
• Default setting: 24°C (recommended comfort level)
* Please raise to 25–26°C or turn off A/C when not in use
• A surcharge of **\$10 USD per day, per degree below 22°C, per room** will apply (e.g., 2 rooms set at 20°C = \$40/day)
• Power Outages
Tulum experiences occasional power outages. The building has a generator, but A/C must be manually restarted after an outage. If the thermostat shows a red blinking light, simply press the “on” button to reactivate.
• Cleaning Service
Your stay includes one cleaning on the third day. Additional cleanings are available upon request at an extra cost of $70 USD each
•Please note that the street leading to the property is not paved and may be affected by weather conditions from time to time. As we are located in a private bay, this is the only access road to the property — part of the charm and tranquility of the area
Interaction with Guests:
-- Guest Experience & Personalized Services --
Our Guest Experience team will reach out as soon as your reservation is confirmed to guide you before and throughout your stay, making sure you enjoy every moment without worries.
Your only task? Relax and be pampered. Whether it’s a sunset bike ride , a golf day , a unique tequila tasting, or a magical escape to hidden cenotes, we’ll plan every detail so you can focus on creating unforgettable memories.
Tailored Experiences
• Private transportation – Comfortable, on-time transfers to the airport or any destination.
• Exclusive excursions – Secret beaches, enchanting cenotes, and custom tours just for you.
• Romantic moments – Private dinners under the stars, yacht sunsets, and special surprises for your loved one.
• Wellness & relaxation – Sunrise yoga, soothing massages, and spa experiences to connect with yourself and nature.
-- Our Guest Experience team is available daily from 10:00 am to 10:00 pm, always ready to assist and make your stay as special as you imagined.
