6/10 - Ok
MIKE
Viagem a dois
30 de jul. de 2025
Pontos positivos: Limpeza, serviƧo e funcionƔrios e condiƧƵes e instalaƧƵes da propriedade
Pontos negativos: Comodidades
The resort is clean, beautifully designed/furnished, compact, easy to navigate/walk and up to date. The staff & service was awesome, accommodating and fun/engaging. Our room was on par with expectations.
Restaurants - 4 restaurants. The Boathouse (buffet) Landshark (bar type food) a couple of poolside snack places, Italian & a Steakhouse. Here is where my issue is. The Italian & Steakhouse require reservations, made by your assigned concierge. Their hours are 8 to 4, so when we got in at 4.30pm we had to wait until the next day to meet with him and were only able to get 1 reservation in at 9.30 for the 5 days we were there, everything else was already booked up at both restaurants. We didn't come to a resort and pay all this money to eat buffet and bar type food for dinner 4 out out the 5 nights. So this was extremely disappointing.
In Room mini bar - They only have water in the mini bar and give you points based on the number of nights you stay to purchase drinks and snacks at their store. .THIS IS VERY MISLEADING & a JOKE. The only drinks are Coke, Diet Coke, Sprite and Fresca. Gatorade is available for an extra charge. 4 types of chips/snacks you can use points on. But other snacks like candy bars, etc are extra. For alcohol, they have 3 or 4 beer varieties u can spend your points on, but hard liquor is an extra cost. We had 13k of points and were only able to spend like 2500 total.
We were bugged about their 'vacation club" aka Time Share several times as well.
MIKE
Hospedou-se por 5 diƔrias em jul. de 2025
