8/10
I will keep this short and sweet. We arrive to the property to find out there is only AC IN THE BEDROOMS. if you want AC everywhere ask the right questions. Was told we could not flush toilet paper and to take it out to the trash and the washer machine was a front loader so was all mildewy.. called The host AND THEY WERE ON IT. given permission to flush paper responsibly and had someone the following morning to clean the washer. Unfortunately broke the seal. Property manager answered IMMEDIATELY and offered another property closer to the water with AC EVERYWHERE and a working washing machine. Packed up and moved there. Unfortunately took 10 minutes for hot water to come thru the lines and the tub and showers started backing up with water after 3 or 4 minutes so you stand in water.. Manager immediately sent someone to try to unclog it. Unsuccessful. Told them don't worry. We're leaving in 2 days. We'll deal with it.. both properties were beautiful, the property managers were responsive and willing to make things right... just gotta know that FASE 1 is older and things just might not work as well and ask the right questions ahead of time (AC, WASHING MACHINE, PLUMBING ISSUES) so you have all the info when renting.. other than that... its MEXICO. . ENJOY!!!!!
Chris B.
Hospedou-se por 7 diárias em mai. de 2025