Vilas em Long Island, NY

"While we received multiple confirmations of our reservation, including the morning we were to check in, the property manager never sent us check in instructions, even after we emailed asking for them. Then, after spending over an hour with multiple calls to VRBO customer service, who also couldn’t get ahold of the property manager, we arrived at the location. There was a 4ft high, 10ft wide heap of garbage in the front yard and looking in through the windows it was apparent the house was under...

"After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."

"This place was absolutely perfect for our group! From the moment we arrived, we were impressed by how spacious and comfortable the layout was - everyone had plenty of room to relax without feeling crowded. What really set this stay apart were the modern conveniences. The hosts clearly thought of everything to make the experience seamless and enjoyable. It felt like a true home away from home. 10/10 would recommend and look forward to returning!"

"This home has an excellent location right on the beach and near the amusement park and other attractions. However, I'm not sure I'd rate this a 5-star property. The house is average and kitchen appliances are very old. The toaster doesn't work. There are bugs (especially ants) everywhere. The bathrooms are old/dated. Additionally, the posting says this sleeps 11. It sleeps 9 at best. We were a group of 10 (6 children, 4 adults), and we barely made it work. There's no way 11 adults would be able...

"Place was clean and nice neighborhood. But blinds did not close - so had to use towels and blankets for privacy in bathroom. Apart from blinds not going up and down, we were content."