Vilas em Ilha Captree, NY

"What a strange stay. Hotel staff didn’t inform us of towel and room cleaning policy. We waited in the lobby- miserable- and nobody asked ‘what’s up?’. Listened to many folks check in during that time- and nobody was told room is cleaned ‘every other day’! C’mon! You are a hotel! Be more upfront. I am not sure I would ever stay in a Hampton Inn again. Room was ok. Pool was the reason we stayed- but the waiting for room to be cleaned knocked swim two out completely. Also too many dogs!"

"This Holiday in was excellent, the room clean and fully stocked and it even had a wine fridge. The entire property was clean and beautifully decorated (for Halloween) I love that there was a restaurant and bar onsite. Staff were friendly and helpful."

"It is an old building may have been something else before it became a Hilton. Old elevator that makes noises. Expensive and then I got charged for two bottled waters in the room that I never used. Tried to call and advise that I did not touch the bottled water. They would not refund me. Won't be staying there again."

"Very professional and nice people"

"Very clean. Excellent linens. Very good bed. Great location. Friendly, accommodating staff. Very good vending options. Simple but tasty breakfast. Excellent wifi and TV choices. Not "fancy" but all the basics, well done! Would definitely stay here again."