Buenas tardes, Sra Elisa. Ante todo, muchas gracias por hospedarse en Grand Park Royal Cozumel. Lamentamos no haber llenado sus expectativas esta vez, esperando que nos de una oportunidad de brindarle un mejor servicio. Saludos cordiales,

Prezada Carolina, muito obrigada por sua preferência e pela sua gentil avaliação. Foi um prazer recebê-lo no Grand Park Royal Cozumel. Ficamos muito satisfeitos em saber que a sua estadia foi totalmente satisfatória, este é um dos nossos principais objetivos e é um prazer saber que o conseguimos. Esperamos ter a oportunidade de recebê-lo novamente, será um prazer atendê-lo Muito cordialmente

Dear Mrs. Patricia, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We wish we can count on the opportunity of welcoming you again in the near future, it will be a pleasure to serve you. Cordially,

Estimado huésped, antes de tudo, quero expressar nossa gratidão por ter ficado no Grand Park Royal Cozumel. Lamento muito a má experiência que você nos conta, tenha certeza de que estamos trabalhando para que a atenção e o serviço de todos os nossos colaboradores sejam uma essência que nos distinga e que, acima de tudo, agrade a todos os nossos convidados. Ansioso para nos dar a oportunidade de ajudá-lo, será um prazer recebê-lo.

Dear Mrs. Luciane, First of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your review which will help us detect opportunity areas to enhance our overall service. Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Estimada Flavia, gracias por su estancia en Grand Park Royal Cozumel y por su reseña tan positiva. Realmente apreciamos su puntaje, nuestra misión es hacer que su estancia sea lo más placentera posible y es gratificante saber que lo hemos logrado. Deseando nos vuelva a brindar la oportunidad de atenderle, será un placer recibirle. Saludos cordiales

Estimado Michelle, gracias por su amable preferencia. Sus comentarios son muy importantes para todo nuestro personal. Nos ayudan a mejorar cada dia cada uno de nuestros servicios. Esperamos verlo pronto de nuevo.

Dear Mr. Kevin, we have shared your score with our staff in order to enhance our services. We strive to maintain high standard of service and quality for a great vacation experience.On behalf of the entire hotel staff we appreciate your preference and we hope you give us the opportunity to serve you again; it will be our pleasure to assist you. Cordially

Estimado Sr. Leonardo, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Estimado Sr. Jorge, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Mr. Scott, I regret to learn that we didnt meet your expectations, I sincerely apologize for any incronvenience we have caused you. All mentioned service points has been addressed and reviewed with the proper supervisos, and immediate actions has being taken.I reiterate my sincere apologies

Dear guest, we would like to thank for your recent stay at Grand Park Royal Cozumel. We have shared your comments with our staff in order to enhance our services. We strive to maintain high standard of service and quality for a great vacation experience.Cordially

Estimada Srta. Cristi, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente.

Estimada Srta. Noely, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Mr. Ken, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mr. Ken, let us thank you in the first place for staying at Grand Park Royal Cozumel.Rest assured that all the points you mentioned will be taken care of, once again thanks for your comments. Cordially,

Dear Mr. Travis, we are very much delighted to see that you have enjoyed your stay at Grand Park Royal Cozumel. We truly appreciate your feedback especially highlighting the great service of our staff and for the time you have taken to write your generous review. We are definitely looking forward to welcome your return in the near future. Yours sincerely,

Dear Mathew, we have shared your comments with our staff in order to enhance our services. On behalf of the entire hotel staff we appreciate your preference and we hope you give us the opportunity to serve you again; it will be our pleasure to assist you. Cordially

Estimado Sr. Isidro, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Mrs. Lori, we would like to thank for your recent stay at Grand Park Royal Cozumel. We have shared your comments with our staff in order to enhance our services. We strive to maintain high standard of service and quality for a great vacation experience.On behalf of the entire hotel staff we appreciate your preference and we hope you give us the opportunity to serve you again; it will be our pleasure to assist you. Cordially

Estimado Sr. Omar, ante todo, queremos expresarle nuestro agradecimiento por haberse hospedado en Grand Park Royal Cozumel. Lamento mucho la serie de inconformidades que experimentó durante su estancia, hemos revisado cada una de ellas con el equipo operativo para corregirlas de inmediato. Le reitero nuestro agradecimiento por su preferencia y esperamos nos brinde nuevamente la oportunidad de recibirle, será un placer atenderle,Cordialmente,

Estimada Srta. Diana, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Mrs. Alexandria, I regret to learn that we didnt meet your expectations, I sincerely apologize for any incronvenience we have caused you. All mentioned service points has been addressed and reviewed with the proper supervisos, and immediate actions has being taken.I reiterate my sincere apologies

Dear Mrs. Lois, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Tonya, we value the time you took to share your experience with us. On behalf of the entire hotel staff we appreciate your preference and we hope you give us the opportunity to serve you again; it will be our pleasure to assist you. Cordially

Dear Mr. Tyler, let us thank you in the first place for staying at Grand Park Royal Cozumel. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Kind regards

Dear Mrs. Heather, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mr. Cody, let us thank you in the first place for staying at Grand Park Royal Cozumel. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Kind regards

Dear guest, I couldn't be more thankful on the review about your recent stay at Grand Park Royal Cozumel. We truly appreciate your 5 score.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Jennifer, I couldn’t be more thankful on the rewiew about your recent stay at Grand Park Royal Cozumel. We truly appreciate your score.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Ginny, I couldn’t be more thankful on the rewiew about your recent stay at Grand Park Royal Cozumel. We truly appreciate your score.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Rebecca, I couldn’t be more thankful on the rewiew about your recent stay at Grand Park Royal Cozumel. We truly appreciate your score.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Kelly, we have shared your comments with our staff in order to enhance our services. We strive to maintain high standard of service and quality for a great vacation experience.Cordially

Dear Mr. Kristen, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, we appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Dear Mr. Timothy, thank you for sharing your wonderful comments about your visit at Grand Park Royal Cozumel, I am very glad to learn you had a delightful time with us, and we highly appreciate your compliments on our culinary offer and wonderful service. We are definitely looking forward to welcome your return in the near future. Yours sincerely,

Dear Mrs. Nicole, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Dear Mrs. Corey, let us thank you in the first place for staying at Grand Park Royal Cozumel. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. We look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Kind regards

Dear Mrs. Nicole, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Dear Mr Marcin, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Kristin, I couldn’t be more thankful on the rewiew about your recent stay at Grand Park Royal Cozumel. We truly appreciate your score.We are definitely looking forward to welcome your return in the near future. Kind regards

Estimada Srta. Jana, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Mr. Kyle, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Dear Mr. Aliasgar, first of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Thank you very much for your comments, we have taken note of each of them. We reiterate our gratitude. Cordially yours

Estimada Srta. América, muchas gracias por su preferencia y por su amable reseña. Nos sentimos muy satisfechos de saber que su estancia fue de toda satisfactoria.Esperamos volver a tener la oportunidad de recibirle, será un placer atenderle.Muy cordialmente

Dear Nicollete, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mrs. Carina, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards

Dear Mr. Ty, thank you for taking the time to share your feedback about your most recent stay in Grand Park Royal Cozumel, I am very happy to read you had a memorable experience.We are definitely looking forward to welcome your return in the near future. Kind regards