Hotéis históricos em Venice

"My stay was good, as usual, but this time I paid for a ocean view suite and got a side view with partial parking lot view, not the same as the ones I stayed before. It was a bit frustrating, I try to change my room at the frontdesk but none was available. It was one my least satisfying stays there, I stayed there for more than 5 years and this was the first time I get a different room from what I saw at the booking page...well, I don't thing I will come back after that, but apologies are accepted, maybe with more than 15% discount offer (which I didn't use it) I'll considere staying again."

"The location is 5⭐️but the service is 1 ⭐️ I was treated very badly by an employee named Aizea. I had stayed a week ago and had informed that I would return and it was already paid, they informed me or I understood that I could stay, I arrived alone at 2 am this employee said there were no suites available, ok! The problem is that I had nowhere to go and I asked to wait sitting at the reception until dawn and he said he couldn't, treating me super badly and if he wanted to stay he would have to pay an amount of almost 300 dollars for 1/2 daily And the worst thing was the way he spoke, aggressive and at no time making a point of helping. I swear to leave there crying and super disappointed with the treatment."