Hotéis perto de The Promenade ENG

"Lovely hotel, pleasant staff. Good bar downstairs & lively gin & juice"

"Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d...

"Excellent rooms in a vosy atmosphere. Friendly staff."

"Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor "

"O Hotel du Vin em Cheltenham é muito agradável, as instalações são excelentes, café-da-manhã soberbo e equipe muito educada. O quarto no andar superior era muito amplo e novo, bem decorado e confortável, com sofá, escrivaninha e banheira. Recomendo muito a estadia no hotel e na cidade."

"We visited Cheltenham with our 18 month old to go to a wedding. The building is a beautiful period property but there isn’t a lift, so request a 1st floor room if you have a lot of luggage! Room was beautiful and we had a lovely view of the park. "

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location "

"Had a great stay. The staff were lovely and helpful. The bathroom shower was a bit funky though. The hotel is conveniently located near the downtown."

"Staff was very accommodating and friendly. Breakfast was great."

"Great location, price and accommodation. Will certainly book again. Great to have a car park too for guests. "

"Dirty"

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "

"Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again."

"Not clean, I ended up bringing my car vacuum inbto clean, bed was grubby looking and my camera detector kept going off."