Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing.
The elevators rarely worked properly, often requiring long waits or using the stairs.
The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation.
At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience.
The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep.
The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
