6/10 - Ok
Mark, Calgary
Viagem a dois
25 de abr. de 2026
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
It’s listed as a 5 star but it’s more of a 3 star resort. Food was mediocre at best. After our stay in Princess Yucatán in Sept 2025 (which is a luxury 5 star resort with exquisite food), we were excited for the food and the restaurants, but it was such a let down. Buffets were bad to mediocre. The steakhouse was so terrible.
Now saying that, the à la cartes are better quality. The Alux was the best and most delicious food I had there so I would recommend that restaurant. The seafood is good, Maiko was good, the smoked BBQ was good, Brazilian was ok. We also had 2 stomach aches during our stay. Could be attributed to food quality and cleanliness.
Oh and nothing is open late. Buffets and room service are closed at 10:30pm. There is a snack bar open till 1am. And breakfast ends at 10:30am.
The room was very basic and only had a bed sheet, no comforter. You had to request blankets and they were flannel blankets. You could hear the music from the pool blaring at 11am. So no sleeping in if that’s your thing.
Beaches are meh. Lots of seaweed or rocky. I got a bunch of sand flea bites all over my legs (about 40 of them), so bring bug spray.
Aside from that the rest is good. Beautiful pools, lots of activities to do in each resort and I still had fun and a great experience. Oh, and the crowd is older so if you wanna party you have to go to the other resorts, mainly Tequila, Coba and La Hacienda. Great place for drinks, pools and activities but not for food. Hope this helps.
Mark
Hospedou-se por 7 diárias em abr. de 2026
