Bahia Principe Grand Tulum - All Inclusive tem piscina?

Sim, a propriedade dispõe de 3 piscinas externas e uma piscina infantil.

Bahia Principe Grand Tulum - All Inclusive é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Bahia Principe Grand Tulum - All Inclusive?

O estacionamento sem manobrista é grátis nessa propriedade.

Qual é o horário de check-in em Bahia Principe Grand Tulum - All Inclusive?

Horário de início do check-in: 15h. Horário de término do check-in: meia-noite.

Qual é o horário de check-out em Bahia Principe Grand Tulum - All Inclusive?

Horário de check-out: meio-dia.

Bahia Principe Grand Tulum - All Inclusive oferece serviço de traslado para o aeroporto?

Sim, um serviço de traslado de/para o aeroporto está disponível.

Bahia Principe Grand Tulum - All Inclusive oferece benefícios de uma propriedade com tudo incluído?

Sim, a propriedade é do tipo tudo incluído (all inclusive). As atividades incluem windsurfe, snorkel, caiaque, entre outras.

Onde fica Bahia Principe Grand Tulum - All Inclusive?

Na praia, em Akumal, esta propriedade fica a 1,3 km de Riviera Maya Golf Club e a 4,3 km de Praia Akumal. Praia Xcacel e Aktun Chen também ficam a 3 km.

Bahia Principe Grand Tulum - All Inclusive: Preços, promoções e comentários

Informações a área

Em Akumal, Bahia Principe Grand Tulum - All Inclusive fica em uma praia particular. Parque Xel-Há é uma atração famosa. Outros lugares muito procurados pelos visitantes são Praia Akumal e Half Moon Bay, onde é possível admirar as belezas naturais da região. Para quem viaja com crianças, Centro Ecológico Akumal e El Toh Ecopark são ótimas opções de passeios. Aproveite a viagem para praticar atividades como passeios ecológicos e trilhas para caminhada/bicicleta.

Confira nosso guia de viagem sobre Akumal.

6/10 - Ok

Lia

Viagem com a família

4 de dez. de 2023

Pontos negativos: Limpeza e serviço e funcionários

Abaixo das expectativas

Pontos positivos - Parques e piscinas infantis e acesso à praia. Pontos negativos - Comida de fraca qualidade no buffet, quarto com limpeza muito deficitária, serviço de housekeeping muito básico, qualidade do serviço prestado pelos funcionários nos bares e restaurantes dependente das gorjetas dadas e por fim problemas no check-in, não nos tendo sido disponibilizado o berço solicitado aquando da reserva com 4 meses de antecipação. Resumidamente o serviço encontra-se em declínio e ultrapassado, estando voltado para massas e não para a qualidade.

Hospedou-se por 5 diárias em nov.. de 2023

10/10 - Excelente

Joelido Jr

4 de set. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Love the staff!

Hospedou-se por 6 diárias em ago. de 2025

10/10 - Excelente

Silvia Yolanda Huertas De

Viagem com a família, Viagem com família e crianças pequenas

4 de set. de 2025

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade

Amazing food, waitres and check in personal

Hospedou-se por 9 diárias em ago. de 2025

4/10 - Insatisfatória

Melissa

31 de ago. de 2025

Pontos positivos: Limpeza

Pontos negativos: Serviço e funcionários e comodidades

I honestly would not recommend this resort after my experience. The food was awful from start to finish, both in taste and in variety. Nothing ever felt fresh or enjoyable, and by the end of the trip we dreaded going to eat. The service was no better. Staff were either unavailable or simply uninterested in helping, and every simple request turned into a problem. Sleeping was also uncomfortable because the fans in the room made a constant loud noise through the night. On top of that, the faucets leaked water all day long. It felt like nothing in the room was properly maintained, which made it hard to relax. When it came to dining, if you missed the main hours you were stuck. There is nothing open later at night and nowhere to grab even a small bite. Trying to make restaurant reservations was another nightmare. Everything was always booked and it was nearly impossible to secure a table without spending half your day checking for availability. The transportation around the resort was just as frustrating. The shuttle only comes every 15 to 20 minutes, and when it finally arrives it is already full. We spent way too much time just waiting around instead of enjoying our vacation. Room service was practically nonexistent. We requested it one night and nothing ever arrived. After waiting and realizing no one was coming, we had to walk down to the front desk just to complain. That is not the kind of service you expect at a resort that is supposed to make things easy for guests.

Hospedou-se por 3 diárias em ago. de 2025

10/10 - Excelente

Ildo

Viagem com família e crianças pequenas

31 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Overall this resort was great. Two things I didn’t like and wish it was different. One the staff making food and serving food should wear gloves all the time, they don’t. Second the king bed we had was 2 full size bed put together. I didn’t like it, was shifting all time separate sheets just not comfortable and very inconvenient.

Hospedou-se por 5 diárias em ago. de 2025

8/10 - Boa

Shirle

Viagem com família e crianças pequenas

29 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Have a great time there the staff service was great especially the lady in the buffet her name is Margariata she was amazing we liked her a lot she was very attentive to us.

Hospedou-se por 4 diárias em ago. de 2025

4/10 - Insatisfatória

Jenny

Viagem com família e crianças pequenas

29 de ago. de 2025

Pontos positivos: Limpeza

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade

Unfortunately we were so excited for the food and we stayed for 7 days and were starving no authentic Mexican food nothing tasted good no music vibes they charged for shows im so disappointed only good thing is ppl cleaning out room we’re so nice

Hospedou-se por 7 diárias em ago. de 2025

2/10 - Terrível

Kawalapatie

24 de ago. de 2025

Pontos positivos: Limpeza

Pontos negativos: Serviço e funcionários e comodidades

The trolley drivers and waiters/waitress were really good and attentive. The rest of the staff was very rude. Such as the gift shop and the front desk staff. They were acting like they were doing me a favor. Even one of the managers told me they were doing me a favor by giving me two nights at the restaurant. You’re expected to eat at the buffet for breakfast, lunch and dinner. I would not recommend this hotel.

Hospedou-se por 5 diárias em ago. de 2025

10/10 - Excelente

Ana

Viagem com família e crianças pequenas

20 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

What an amazing 8 days in paradise. I can truly say this was an amazing hotel with amazing staff. Francisco, the waiter in the buffet made sure me and my family were taken care of. He was so thoughtful, caring, and respectful. This man truly made our meals special. There were not waits for the buffet. The food in the specialty restaurants were mediocre. The buffet was good. My son especially enjoyed the teens club. Big thank you to the staff there for caring and keeping an eye on him! To the Bahía principe team, thank you for an unforgettable vacation.

Hospedou-se por 8 diárias em ago. de 2025

4/10 - Insatisfatória

María Jose, MERIDA

Viagem com a família

20 de ago. de 2025

Pontos positivos: Limpeza

Pontos negativos: Condições e instalações da propriedade

Nunca hubo lugar para cenar

Hospedou-se por 2 diárias em ago. de 2025

6/10 - Ok

MARIA FERNANDA HERNANDEZ

Viagem com família e crianças pequenas

18 de ago. de 2025

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade

El hotel es muy grande, no siempre hay carritos que te lleven a tu habitación, yo iba con una persona con discapacidad y se tardaban mucho tiempo en llegar y poder transportarnos.

Hospedou-se por 5 diárias em ago. de 2025

10/10 - Excelente

Jose, plantation

Viagem com a família

18 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Awesome

Hospedou-se por 2 diárias em ago. de 2025

10/10 - Excelente

Michelle

Viagem em grupo, Viagem com a família

18 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Very nice place to stay and has access to other property with all inclusive as well.

Hospedou-se por 7 diárias em ago. de 2025

8/10 - Boa

Jennifer Karola

Viagem em grupo, Viagem com a família

17 de ago. de 2025

Pontos positivos: Comodidades

Would rate the food a 4 for the buffet. The staff, grounds, facilities, and activities were great! I didn’t like that “I feel taken” feeling I had when the Amstar rep Igor write down the pricing on a piece of paper. It would have been better to have a legitimate pricing list. They are also only brokers, and not the tour company themselves. The sofa bed was very uncomfortable. We were very upset to have to tip to get seated at Don Pablo for the last seating, only to have them turn off the AC when we arrived so we were dripping with sweat throughout our meal and it was clear they were pushing us out, not enjoyable. Everything else was great, especially the Brazilian restaurant, service and sides were amazing and the tapioca pudding was the highlight of all the food we had for many in our party of 7.

Hospedou-se por 7 diárias em ago. de 2025

8/10 - Boa

Aleksandra

Viagem com a família, Viagem com família e crianças pequenas

10 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

The resort is huge, beautifully maintained, and full of wildlife like iguanas, raccoons, and butterflies — our kids loved spotting them. You can visit the sister hotel Coba by golf cart from the lobby. The kids’ pool area with slides and sprinklers was a big hit, and the water was refreshingly cool. We stayed in Villa 338, perfectly located near the main pool, lobby, and buffets. Rooms were spacious, but the double beds were too narrow for a family of four. Small updates like fixing the curtains, bathroom windows, and cracked sink would make a big difference. Housekeeping was excellent. Dining was our biggest frustration — most à la carte restaurants showed “fully booked” on the app, yet we often saw empty tables. You are only allowed to get four reservations per stay. the Mexican restaurant was outstanding, the Brazilian just okay. Buffet food was good, but the area sometimes felt understaffed. The beach had seaweed during our stay (not the hotel’s fault), but staff worked hard to clean it. We found swimmable spots near the sister hotel and enjoyed kayaking and paddle boarding. Entertainment was fun — we loved bingo and lotería. Note: the Mexican Fiesta and Origen shows cost extra. Beautiful grounds, great kids’ amenities, and friendly staff. With a better restaurant booking system and a few room upgrades, this could be a near-perfect Riviera Maya resort.

Hospedou-se por 8 diárias em ago. de 2025

6/10 - Ok

GEETA

Viagem com a família

8 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

The property and grounds were well maintained and appealing. The pool area was clean and big. The restaurant and buffet had a good selection but can do with more options for vegetarians. The downside of buffet area was that there was cross contamination of meat cutlery with vegetarian cutlery and also the food labels were not informative or clear for a vegetarian. Staff in the kitchen were lacking in knowing if a dish was vegetarian or not. The room we had, had multiple issues such as leaking shower door which would flood the outside and room had smelly air con leaving the room smelling damp. Although notice is displayed regarding reserving sun beds, this was totally ignored and people reserved their beds at the crack of dawn. Organising excursions from the hotels partner company amstar was simple and they had plenty of options and activities to book. The market outside the hotel was a positive as didn’t have to travel far for souvenirs. The daily evening entertainment was good, however guests should not have to pay for entertainment at a “5 star hotel”.

Hospedou-se por 10 diárias em jul. de 2025

10/10 - Excelente

Filipe Miguel Dos

Viagem com a família, Viagem com família e crianças pequenas

7 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Great all-inclusive experience at Bahía Príncipe in Tulum! The food was delicious with lots of variety, and the service, cleanliness, entertainment, and transportation were all top-notch. The room was a bit small for our family of four, but we managed just fine. Overall, we had a great stay and would definitely consider coming back!

Hospedou-se por 7 diárias em jul. de 2025

6/10 - Ok

Alexia S Trujillo

Viagem com a família

5 de ago. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

The check in process was super super super slow we arrived to the hotel and we waiting about 45 in a line to be check in, the people at the lobby take a very long time and is very slow. After they show you your room they tell you that there is transportation to get you around the hotel if your room is far, well that’s not true you can’t never find someone to bring you around you have to walk in the super bright sun and heat, that’s was very inconvenient. Also the pool bar closes at 5:45 and it doesn’t matter if the pool is busy they just closed it and the only bar open near a pool is a small one with huge lines, another inconvenience. Overall I don’t think I’ll come back to this hotel! I expected more but i didn’t get it and it was very disappointing.

Hospedou-se por 3 diárias em jul. de 2025

6/10 - Ok

Leslie

Viagem a dois

5 de ago. de 2025

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade

Friendly staff enjoyed our stay here!

Hospedou-se por 4 diárias em jul. de 2025

10/10 - Excelente

Victoria, Englewood

Viagem em grupo

5 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Extellent 10/10

Hospedou-se por 4 diárias em jul. de 2025

8/10 - Boa

Enjoli

5 de ago. de 2025

Hospedou-se por 4 diárias em jul. de 2025

6/10 - Ok

Kelmis

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas

4 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

Dining options during our stay were severely lacking. My family and I were limited to dinner at only two restaurants: the Mexican and Brazilian. The absence of Italian and Japanese options is misleading and a form of false advertising. Most other restaurants were fully booked, and we were unable to secure accommodations elsewhere. The venue was overcrowded and understaffed, which resulted in inadequate attention and hospitality. While cleanliness was commendable and the buffet was acceptable, the entertainment was merely average, and there was no nightclub available for guests. Overall, the experience was disappointing. However, a few staff members, notably Saul and Ana in the dining area, provided excellent service, making our visit somewhat more enjoyable. Additionally, I had a couples massage with Karen and Analy, who provided outstanding service. In terms of improvement, the pool bar had only one staff member managing drink orders, which felt inadequate given the large crowd. While he excelled in his role, having more staff would significantly bolster efficiency. Adding some entertainment while serving drinks could elevate the overall atmosphere, making it an even more enjoyable experience for guests.

Hospedou-se por 7 diárias em jul. de 2025

10/10 - Excelente

SERGIO TEJEDA

Viagem com a família

4 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Muy rico todo y muy limpio !

Hospedou-se por 5 diárias em jul. de 2025

4/10 - Insatisfatória

Elizabeth

Viagem com a família

3 de ago. de 2025

Pontos positivos: Condições e instalações da propriedade

The food was not up to par, the rooms were filled with ants and the ceiling fell as I was taking a shower in the bathroom . Overall experience was 3 stars not much accommodations for my room issue .

Hospedou-se por 4 diárias em jul. de 2025

6/10 - Ok

Joo youn

Viagem em grupo

3 de ago. de 2025

Pontos negativos: Comodidades e condições e instalações da propriedade

The food quality was pretty low. It was like mall food. Food variety was pretty limited. Any indoor areas were so warm i couldnt even enjoy food much. Facilities are quite limited as well. I wont go back and wont recommend to anyone

Hospedou-se por 5 diárias em mai. de 2025

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Bahia Principe Grand Tulum - All Inclusive

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