4/10 - Insatisfatória
Scott H.
25 de jun. de 2025
Pontos negativos: Limpeza
Unacceptable Conditions/ Not What VRBO photos Represent
The VRBO photos show a lush green backyard. When we arrived, it was just a field of dead weeds. The gated area on the upper level was just weeds, not grass. The path leading down to the basketball court had loose stones that were difficult to step on. Balls were deflated. The treehouse was inaccessible to kids because there was not an adequate ladder to get up through the hole in the bottom of the treehouse. We had to lift grandkids up into there & carry them down. Patio furniture was old and outdated.The Master Bedroom was missing the window covering which faced east. At 5 AM it was like midday in the room because there was no window covering.There were no additional paper towels/napkins available so we had to buy more.The biggest problem was the thermostat control for the upstairs bedrooms where my kids & granddaughters slept did not work because the batteries died. In addition, we had to replace batteries in all the TV & game controllers. We made a special trip miles away to the store at night to pick up batteries.Many of the windows were difficult to lock or didn’t lock at all!The nightstand light in the master bedroom didn’t work.A box under the bunkbed in my granddaughters bedroom had rat droppings in it.Bath faucet handles were loose on the sinksFor the amount of money we spent, we expected better conditions than what the VRBO photos & description portrayed. We should receive some sort of reimbursement for the actual mislead conditions of the property!
Scott H.
Hospedou-se por 3 diárias em jun. de 2025