2/10 - Terrível
kristen k.
24 de abr. de 2025
Pontos positivos: Limpeza
Unresponsive host, inaccurate listing
The highlights of the property were its size and amenities — it was large, recently renovated, with plenty of space, a decent gym, a hot tub, and beautiful views. These features were definitely appreciated and made the space comfortable for gathering.However, our overall experience was disappointing.The host was extremely unresponsive, especially after we raised concerns during our stay. One of the most frustrating issues was the inaccuracy of the listing. We had seen previous reviews suggesting the bedroom count might not be accurate, so we reached out to the host before booking to confirm the layout. He clearly stated there were six proper bedrooms.When we arrived, we found only five rooms total — and just four of them had beds. The fifth was a TV room with a pull-out sofa, which is not what we were led to expect. The host initially offered a one-night discount as compensation, but then stopped responding entirely. Our texts and calls have gone unanswered, even three days later.The WiFi was also not working when we arrived and took about 16 hours to get fixed. While we understand technical issues can occur, the lack of communication made the situation worse.The property is also quite remote, with very little to do in the surrounding area — something to keep in mind depending on what kind of trip you're planning.Overall, while the home itself has potential, our stay was soured by the misleading information, poor communication, and lack of support from the host.
kristen k.
Hospedou-se por 4 diárias em abr. de 2025