Castelos em Noroeste de Rochester, NY

"Staff were friendly and accomodating. Pool was warm and clean. Would stay here again. "

"Friendly staff! Free dinner the night we arrived. We were thrilled with our room and the entire experience!"

"Clean room"

"Great "

"Grateful for the shuttle service. Kind driver and great staff."

"Not a safe neighborhood, building did not feel secure. The front door did not feel secure and opened directly into the bedroom. The place is the definition of lipstick on a pig."

"Awesome customer service each time i stayed. Housekeeping is Amazing especially Mounia & Mildred! Heidi, Alannah, Victor, Fatuma & Emily are Amazing. They always go above and beyond! It's my pleasure working with them. Everyone I mentioned deserve KUDOS! Keep up the Great Work!"

"Good luck flushing the toilet. Overall, this property was ok. Not bad, not good...middling. It was quite clean so kudos for that. The TV works and the staff is good. But note that it is quite worn down. I think it's mostly for long term construction workers and that type of guest, so nothing fancy but a roof when needed. However, the button to flush the toilet is on top of the tank and some goofball built a vanity shelf over the tank with about an inch, if that, to get your finger in. ...