Resorts em Higuera Blanca, NAY

"Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

"I have nothing but positive feedback when it comes to the staff, and the attention to their guests. They all work hard to accomodate as best they can The administration however does not truly assure the safety and well being of their guests. My biggest critique is for the lack of care of the largest gathering place = The Pool. There are patches of tiles throughout the entire pool with black mold, which is a health concern, not to mention that in that same area, there is one large area...

"Demasiado comodo, si buscas quietud y sin ruido es este el hotel, si buscas mas fiesta quiza otra opción sea mejor"

"Quarto impecável "

"Our room was in the Coba Tower. The room was clean, and housekeeping came daily. The staff does an excellent job maintaining cleanliness throughout the hotel grounds. The landscaping is beautiful, and the property is well-kept. Restaurant service is top-notch, and the food and drinks are delicious and high-quality. There is a fantastic sandy beach. It has everything needed for a wonderful week-long vacation with the family."

"Los cuartos y las albercas muy bien, pero el personal y los alimentos y bebidas pésimas , muy tardado todo y no tenían ni siquiera buffet , nada que ver con el hotel de Riviera Maya , lamentable de Único"

"Considero que los empleados son muy poco empaticos no tratan bien a las personas, evitarían largas filas de espera para las comidas si hicieran reservación previa, no respetan para todas las personas el código de vestimenta ala hora de entrar a restaurante, tratan de venderte sus membresías quitándote solo el tiempo y cuando dices que no son groseros, te dicen que el servicio termina a cierta hora y no es así ya que te empiezan a correr desde antes o te sirven de mala manera, definitivamente...