Pesquisar hotéis em Puerto Plata

"Book elsewhere or you will face many trails and tribulations. I started reading the reviews after booking and I wasn’t able to cancel so I decided to be optimistic. But EVERYTHING I feared took place down to the bugs inside of my husband suitcase, leaking ceilings, my daughter vomiting all afternoon and night after she ate lunch, room transfer. It was truly an exhausting experience. "

"Yes but not enough options "

"Este complejo verdaderamente es Genial lo tiene todo y su variedad de comidas y bebidas son espectacular; es mi segunda visita."

"Muy Bonita Propiedad.. Todo accesible.. El Personal muy Amable y Servicial.. "

"Muy bueno excelente "

"Rooms were a bit outdated, staff was super friendly! Buffett and restaurants were amazing and the experience overall is highly recommended "

"Very friendly staff. Very kid friendly. Beachfront is INCREDIBLE! Kids loved playing in the waves and watching the kite boarders. The hotel’s friendly cats along the paths were also a hit with all the guests. Room was clean but showing signs of wear and tear. Minor things like the phone didn’t work for 5 days, curtains barely moving. Lots of great restaurants to try only 5-10 minute walk along the beach into Cabarete. "

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)"

"I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind,...

"Os funcionários da recepção são muito rudes e sem educação, te tratam como se estivessem fazendo um favor! A acomodação apresentava mofo e a viga de madeira do teto estava rachada/quebrada. O buffet do restaurante é péssimo! Sem opções e falta de higiene! No horário do café da manhã havia um funcionário limpando o congelador de sorvetes com um pano e torcendo o pano aonde estavam as conchas para pegar o sorvete!"

"Need to improve the guests service"

"Rooms were clean and the bed was very comfy! The staff made the stay much more than expected. They became like family. They were very attentive and patient with us through the language variances. The chef Chickie was excellent and would alter the menu as requested. Anna the housekeeper went beyond to ensure things were cleaned. Moises and Gleni also were over the top in providing the utmost service. The property is not on the beach (they have a shuttle daily) but in a safe area. I would walk...

"The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. "

"Friendly staff and good customer service. Clean room and dinner at restaurant was good. "

"The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking."

"O lugar é agradavel, limpo e bonito !! Muito tranquilo e familiar. As pessoas que atendem no hotel são muito cordias e simpaticos, apesar de serem poucos o que torna o serviço um pouco lento. Na praia havia muita alga no dia, o pessoal fez uma limpeza pela manhã mas na parte da tarde a area tinha muita alga de novo. Um dos funcionarios estava só empurrando as algas de novo para a agua o que fazia com que rapidamente elas voltassem para a areia e "sujasse" mais a agua. Mas no geral ta ok !! Eu...

"Estrutura, quartos, paisagem, acomodações, licalizacao excelente. Atendimento do único bar e restaurante muito ruim, pessoas sem empatia, sem jogo de cintura, não entendendo nosso portunhol e passando informações erradas. Único porém foi o atendimento do restaurante."