Apart-hotéis em Cancun, ROO

"The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...

"Staff in the resort get 5-stars. Fantastic experience with the friendly, always helpful , fun staff. Food was great as well and the grounds were beautiful . "

"Ficamos 8 dias e apreciamos tudo. A cortesia do atendimento. A Reina nos fez sentir em casa. Tudo estava disponível, agua, toalhas de praia e uma sacola para levar; utensílios de cozinha suficientes, geladeira grande. Pequena distância da praia e da praça principal. Limpeza diária e troca de toalhas a cada dois dias. Artigos de toalete é que houve apenas para o primeiro dia. Mas esse foi apenas um detalhe. A piscina é pequena, mas nem utilizamos. Com o mar do caribe pertinho e muitos passeios,...

"Je recommande Greta Puerto Morelos sans la moindre hésitation. Ce n'est pas un simple hôtel ni un gros resort impersonnel. Dès votre arrivée, vous avez plutôt l'impression de rentrer à la maison. L'endroit est paisible, chaleureux et conçu pour ceux qui recherchent le calme et le repos. La propreté est irréprochable, les chambres sont magnifiques et très bien aménagées, et chaque détail est pensé pour que le séjour soit confortable. Mais ce qui distingue vraiment Greta, c'est son équipe. Le...

"Pleasantly surprised. This looks like a small motel, but is an apartment complex that rents out a few units. The kitchen was well equipped and the bedroom a separate from the kitchen dining room. Just a few blocks from the beach… and a great beach club. For a low budget trip, this place was just great. The staff did not speak any english but google translate helped to facilitate good communication. "