Vilas em Back Bay National Wildlife Refuge, VA

"I"

"Super nice staff, explained everything in a clear manner. Excellent service, clean rooms and easy to access."

"Everything was great except the beds. Yall should update them to some pillow tops or something more comfy."

"Hotel staff were great. Beach view was spectacular and the room was extremely clean. The hallways weee a little warm but the air in lobby and room worked great!"

"My girlfriend and I went down to VA Beach to watch the air show at Oceana. It was a really nice hotel at first, staff was friendly, property was clean, room was comfortable. Until the the second day when we found ants in my girlfriend’s clothes. Luckily staff helped us get another room quickly but that room (628) looked like a lot of unfinished repairs. Lid to the toilet didn’t match so flushing was loud, patio door couldn’t lock, no fan in the bathroom, puddle from A/C unit inside the room,...

"Staff was amazing and very accommodating, would highly recommend staying here with loved ones and friends!!"

"The only complaint is the washing machine was not functioning properly. The clothes didn't go through rinse cycle properly and it took 5 plus hrs for clothes to dry."

"Super friendly staff and great location. Beds were very comfortable."

"We loved the resort and there were many things to do. It was very clean. Our room was perfect and very clean, however the toilet did run continuously the entire time. I can’t really complain bc we didn’t report it. The main issue was the fire alarm that went off during our first afternoon. The alarms were blaring and it was saying to evacuate immediately, which we did take the stairs all the way down. We got to the lobby level and nobody seemed to know what was going on. It apparently was only...