Lua de Mel em Brasil

Tem uma obra ao lado da pousada que infelizmente tirou a vista dos quartos e faz muito barulho

Dependências externas agradáveis e silenciosas.

Excelente local e atendimento

Upon arrival, my partner and I requested an upgrade to a suite. We were told a suite on the 24th floor was available, including access to the Sheraton Exclusive Club, and were asked to wait at the bar. After long delays, we were informed of technical issues, then later discovered the receptionist had ended her shift without properly handing over our case. We were eventually assigned a suite on the 18th floor, being told the 24th floor was under renovation, and assured that services would be the same. This was not true: amenities were missing, we were initially denied access to the Exclusive Club for breakfast, and the room was not even registered under my name. Although the situation was eventually resolved, I was very disappointed with how the check-in was handled. Overall the stay was good, but greater attention to guests is needed.

Equipe do Hotel é nota 10

Excelente local e atendimento

Dependências externas agradáveis e silenciosas.

Upon arrival, my partner and I requested an upgrade to a suite. We were told a suite on the 24th floor was available, including access to the Sheraton Exclusive Club, and were asked to wait at the bar. After long delays, we were informed of technical issues, then later discovered the receptionist had ended her shift without properly handing over our case. We were eventually assigned a suite on the 18th floor, being told the 24th floor was under renovation, and assured that services would be the same. This was not true: amenities were missing, we were initially denied access to the Exclusive Club for breakfast, and the room was not even registered under my name. Although the situation was eventually resolved, I was very disappointed with how the check-in was handled. Overall the stay was good, but greater attention to guests is needed.

Tem uma obra ao lado da pousada que infelizmente tirou a vista dos quartos e faz muito barulho

Excelente local e atendimento

Um dos melhores hotéis que já fiquei. Quarto e estrutura maravilhosos O lugar é muito lindo e a localização privilegiada, de frente para as cataratas. Atendimento impecável. Voltarei, com certeza!

Muito bom os serviços oferecidos por esse hotel. Eficiente e eficaz. Obrigadaaaaa!

Tem bicicletas disponíveis para passear no calçadão

hotel excelente,só tenho que fazer elogio, dos funcionários, da refeições, localização, se tivesse que, dar sugestões, seria, a area da piscina, que achei que poderia ser maior, mas fora isso, tudo maravilhoso, farei, divulgação aos amigos.