4/10 - Insatisfatória
Larry H., New Castle, PA
27 de out. de 2025
Pontos negativos: Limpeza
The washer did not work, the dishwasher, mixer and microwave did not work. Many counter outlets did not work. The propane grill was out of propane. There was a spare propane tank, however the fitting was not the same and could not be used. The basement was damp and had the smell of mold. One of our gusts became ill because of this. The kitchen double glass doors had vertical blinds that were missing many panels. There was a power outage on one day from 8:00 AM until 1:30 PM, and we were not informed of this scheduled outage by the owner or manager. During this time our guests had no heat and no way of using the stove to cook meals. Because of the numerous issues, we attempted on several occasions to resolve the issues with the owner, however to no avail. The owner should have offered a partial refund. I had stay in this home 5 years previously and it was excellent. Unfortunately, the new owner has let it run down. I am embarrassed that I recommended this home to my friends. Smoke alarms should also be added in all of the bedrooms and living room. I could not recommend this property until significant maintenance "by qualified professionals" is performed.
Larry H.
Hospedou-se por 2 diárias em out. de 2025
