9 jul 2020
Very disappointed customers the boat was smelly and very dirty
Our experience of renting this property was Horror.. It was filthy dirty it smelled really bad there was item's left in the fridge so it was obviously not cleaned before we arrived the cupboards under the sink smelled of damp also the sink leaked dirty brown water into the pots that where on the shelf, the floor joints where separated leaving gaps easy to trip on, the stove and settee were stained and dirty and also the table and counter top, the bedding and pillows smelled of sweat I slept on top of the quilt, the bathroom was smelly the bath had dirty brown water in it, the plug on the wall over the bed was brass it was filthy with finger marks I thought due to covid 19 hygiene and cleanliness is very important the owner should be spoke to on this matter.We only stayed one night on the boat we booked into somewhere else for the rest of our stay I informed the owner of our troubles he said he would refund us back for the 2 nights we didn't stay, a while later he changed his mind emailing me stating he would only refund 1 night. Could you please contact him about this... He also stated to me by email the reason I said these things about the boat was because I couldn't sail it if this was the case I wouldn't have driven 190 miles three and a half hours journey to stay on the boat . I have taken photos if you need to see them let me know ?