2/10 - Terrível
Liam M., Cambridge, MA, USA
3 de jul. de 2025
Pontos negativos: Limpeza
Could Be Great With Small Improvements
I really wanted to love this rental, but unfortunately it fell short in several key areas.First, I found the hospitality surprisingly lacking. The hosts provided only 2 rolls of toilet paper for the entire stay, regardless of the number of guests or nights. This felt like an unnecessary cost-cutting measure that added avoidable stress. No one wants to spend their vacation hunting for basics like toilet paper, especially in a relatively remote location. I would gladly have paid a little more to avoid this kind of friction. I fully understand that tourism can be a challenging business in the current climate, but small gestures of generosity, or simply removing sources of hassle and friction, can go a long way in building guest satisfaction and encouraging positive reviews. Stinginess is not a good quality for a hospitality business.The cleaning also left something to be desired. There were cobwebs in multiple areas, which made the space feel uncared for.Another small but notable oversight: no chopsticks among the kitchen utensils. Given that this is Hawai‘i, it seemed like a basic item that should have been included.Finally, the location wasn’t what I had hoped. The house sits right on a paved road with no real privacy. While on the porch, you can see passing cars and they can see you. This wasn’t the "peaceful retreat" I had in mind.I hope the hosts take this feedback to heart. With a bit more attention to detail and guest experience, this could be a better offering.
Liam M.
Hospedou-se por 5 diárias em jun. de 2025