Hi Lawaina, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Thank you for sharing your review, Bryce, we appreciate your honest feedback. We're sorry that the home didn't meet your expectations and we appreciate you mentioning important areas that need improvement. We shared your feedback with the local manager who will be addressing these items. We hope to have the chance to host you again and better impress you on your next getaway.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!

Hi, Jennifer. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the amenities of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Kristin, thank you for your review. It is our pleasure that you enjoyed the location. We apologize for any aspects of our home that did not meet your expectations. We highly value cleanliness and will address any unpleasant smell and will check on the linens. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Nataliya, thank you for your review. We are pleased that overall you loved this home. We deeply appreciate and are grateful for the honest and forthright feedback you have provided us, as it helps us to better understand the areas in which we can improve and make necessary changes to enhance our services. The homeowner is now aware that the downstairs could use some TLC. We hope to see you again in the future!

Andrew, thank you for your review. We are happy to hear your family had a great stay in our home. We apologize for any connectivity issues you might have experienced. Please be informed that we are readily available within your local community, and are always at your disposal to provide assistance or address any concerns that may arise. We hope to see you again in the future!

Hi, Danica! Thank you for taking the time to share your experience. While we are so glad you were able to make the most of your stay, we would like to sincerely apologize for the cleanliness and hot tub maintenance issues you experience during your time with us. Please know this is not commonplace as we strive to provide every guest with the cleanest and most accommodating home. We have followed up with our local manager with your feedback so that we can work with the housekeeping and maintenance team to ensure our standards are being met entirely. We truly hope for the opportunity to better impress you in the future!

Rhiannon, thank you for your review. It is our pleasure that you enjoyed the location and its closeness to the beach. However, we sincerely apologize for the cleanliness concerns you encountered during your stay with us. Providing an ideal environment for our guests is our highest priority. Our housekeeping staff has been made aware of your concerns through the feedback you provided to ensure the house is on par with our cleanliness standards. We hope to have the opportunity to better impress you in the future!

Thank you for taking the time to share your review. We are very sorry to hear about the state of the home for your visit. After your reservation, we have deep cleaned the home and had professional pest control come to treat it. The home is safe, clean, and fully guest-ready. We hope that you'll visit again in the future.

Hi Tiffany! Thank you for submitting your feedback. We sincerely apologize for the issues you encountered with the hot tub during your stay. We are so sorry for any inconvenience this may have caused you during your time with us. Thank you for allowing us to compensate you for the loss of amenity! We look forward to hosting you again!

Hello Marlea, thank you for taking the time to leave a review. We are disappointed to hear the heat was not working during your stay. We have installed a new thermostat and the heat is now working correctly. We apologize for the inconvenience and frustrations. We hope we have the chance to host you again.

Thank you for taking the time to share your experience. We apologize if the cleanliness of the home left something to be desired. We are happy to report that a deep clean has been carried out at this property after your departure. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We hope you choose to stay with us again!

Thank you for your feedback, Rhonda. We will address your feedback with the local staff and housekeepers. We apologize for any inconvenience that this may have caused you during your stay. We hope to host you again in the future.

Thank you for the very nice feedback. We are glad to know the MT was on target and served you with a kind and friendly attitude. We are very glad the weather cooperated with you as well!