Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 482 de 1002 avaliações" "
10 - Excelente
482
Nota 8 - Boa. 302 de 1002 avaliações" "
8 - Boa
302
Nota 6 - Ok. 104 de 1002 avaliações" "
6 - Ok
104
Nota 4 - Insatisfatória. 64 de 1002 avaliações" "
4 - Insatisfatória
64
Nota 2 - Terrível. 50 de 1002 avaliações" "
2 - Terrível
50
8,4/10
Limpeza
8,8/10
Serviço e funcionários
8,0/10
Comodidades
8,4/10
Condições e instalações da propriedade
8,0/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Manoel Jose
4 de out. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
SENSACIONAL
Incrível localização gostamos muito do hotel e voltaremos na próxima semana..
Manoel Jose
Hospedou-se por 3 diárias em set. de 2018
8/10 - Boa
Lawrence
6 de mai. de 2024
Toilets are too low and the bed in 341 is wore out.
Other than that, great stay.
Lawrence
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Lawrence, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We are also sorry that you found your mattress to be uncomfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Matthew Hemmerle General Manager
10/10 - Excelente
Sequayah
Viagem com a família
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was great
Sequayah
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Sequayah, Thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. It was a pleasure to read your comments about the outstanding hospitality you received from our associates, and that we exceeded your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. We were glad to have you as our guest, and we hope to have the pleasure of doing so again the next time you are in Tallahassee.Matthew Hemmerle General Manager
8/10 - Boa
Tyja
Viagem com família e crianças pequenas
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The balcony could have been cleaner but it wasn’t terrible.
Tyja
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Tyja, Thank you for being our guest at Courtyard Tallahassee Downtown Capitol and for your kind feedback. While we are glad your overall experience was pleasant, we regret not meeting your expectations. We are sorry for the cleanliness issues you had with the balcony, and we will share your comments with our housekeeping team to ensure this is not repeated. We appreciate your patience and hope you will revisit us in the near future.Matthew Hemmerle General Manager
10/10 - Excelente
Markesha
Viagem com família e crianças pequenas
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed here with my daughter and was extremely pleased with the service and room accommodations. Will definitely return.
Markesha
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 17 de abr. de 2024
Dear Markesha, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Matthew Hemmerle General Manager
8/10 - Boa
Alicia
Viagem com a família
11 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was friendly, welcoming and professional. Rooms are overall clean. Did note in bathroom the walls above trim and the trim itself were dirty. Was only there for 1 night, but would stay here again as I enjoy Marriott properties.
Alicia
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 13 de abr. de 2024
Dear Alicia, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. However, we are sorry for the cleanliness concerns that you had. We have noted your comments and will share them appropriately. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew HemmerleGeneral Manager
8/10 - Boa
Joseph
31 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Overall not bad.
No breakfast or coffee
Joseph
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 1 de abr. de 2024
Dear Joseph, We are happy you chose Courtyard Tallahassee Downtown/Capitol for your recent visit to Florida. While we are glad that you loved most of your time with us, we regret any inconvenience caused. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Matthew HemmerleGeneral Manager
10/10 - Excelente
HECTOR
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
HECTOR
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Hector, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Tallahassee Downtown/Capitol; we hope to see you again soon. Matthew HemmerleGeneral Manager
2/10 - Terrível
Kevin
Viagem de negócios
15 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
At 1:30am someone gained access to our room and walked into our room. I am unsure how this person came into our room - but it was the strangest and most unnerving feeling. I thought we were about to be robbed. I yelled at the intruder and the person quickly ran out of our room. I attempted to call the front desk to report this, but nobody answered. I’ll never come back to this hotel again.
Kevin
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 17 de mar. de 2024
Dear Kevin, Thank you for taking the time to evaluate our hotel. We sincerely apologize for your unfortunate experience during your recent stay with us. It is very concerning to read your comments as we take the safety of our guests very seriously. Such incidents are very unusual at our hotel, and we truly regret that this was your experience. We understand your frustration and are grateful for your patience. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Matthew Hemmerle General Manager
8/10 - Boa
Dawn
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dawn
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 28 de fev. de 2024
Dear Dawn, thank you for sharing the nice rating about your experience at Courtyard Tallahassee Downtown/Capitol. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Matthew Hemmerle General Manager
8/10 - Boa
Alena
Viagem de negócios
20 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet
Alena
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 21 de fev. de 2024
Dear Alena, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager
10/10 - Excelente
Gretchen
Viagem de negócios
16 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gretchen
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 18 de fev. de 2024
Dear Gretchen, We are happy you chose Courtyard Tallahassee Downtown/Capitol for your recent visit to Tallahassee. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Matthew HemmerleGeneral Manager
6/10 - Ok
Tim
Viagem com a família
11 de fev. de 2024
Pontos positivos: Serviço e funcionários
Average
Clean and comfortable inside but the balcony was dirty and full of cigarette butts.
Tim
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 11 de fev. de 2024
Dear Tim, Thank you for taking the time to evaluate our hotel. While we are happy to know you liked our well-maintained hotel, we deeply regret the cleanliness issues you came across on the balcony and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Matthew Hemmerle General Manager
10/10 - Excelente
Marilyn, Miami Lakes
7 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Marilyn
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 9 de fev. de 2024
Dear Marilyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle,General Manager
10/10 - Excelente
Katrina
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice clean quiet stay
Katrina
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 5 de fev. de 2024
Dear Katrina, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Matthew Hemmerle General Manager
10/10 - Excelente
Sylvia
3 de fev. de 2024
Muy buen hotel
Sylvia
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 4 de fev. de 2024
Dear Sylvia, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager
10/10 - Excelente
Viajante verificado
Viagem com a família
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great go-to for Tallahassee Memorial
The staff was amazingly accommodating and hotel was all-around great.
Viajante verificado
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 28 de jan. de 2024
Dear Valued Guest, Thank you for taking the time to share that your stay at Courtyard Tallahassee Downtown/Capitol was perfect in every way. We are delighted to read that you thoroughly enjoyed your time with us, especially the service delivered by our friendly staff. Whether heading to Florida for family fun or business, we always want to ensure your stay is a success! It was our pleasure hosting you, and we look forward to your return.Matthew Hemmerle General Manager
10/10 - Excelente
William
18 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
William
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 19 de jan. de 2024
Dear William, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Tallahassee Downtown/Capitol.Matthew Hemmerle General Manager
4/10 - Insatisfatória
kathy
Viagem com a família
14 de jan. de 2024
Pontos positivos: Condições e instalações da propriedade
The remote for the tv did not work. Had to request a different remote 3 times!
The service in the “so called” restaurant was very bad. The attendant was on his phone mostly. He did not know what a draft beer was. He took my husbands food order, gave him water, put order in and never asked for mine. We had been traveling for hours, needed a nice break. Not sure what was wrong with the server, but he did not want to be there, not at all interested in serving us.
kathy
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 16 de jan. de 2024
Dear Kathy, Thank you for sharing your honest feedback. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. We regret the inconvenience and are grateful for your patience. We are also sorry for the maintenance issue you encountered. We appreciate your feedback and hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Matthew Hemmerle, General Manager
10/10 - Excelente
adam, Memphis
13 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
adam
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 15 de jan. de 2024
Dear Adam, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Courtyard Tallahassee Downtown/Capitol look forward to your next visit. Matthew Hemmerle General Manager
6/10 - Ok
Neene
28 de dez. de 2023
Pontos positivos: Limpeza e conforto do quarto
Disappointing
Hotel was clean and comfortable but outdated a bit. Room thermostat did not work. No answer when calling for maintenance. Extremely disappointed to learn that the hotel restaurant and bar would not be opening due to low registration numbers. Specifically chose this location and paid a higher rate than other available options because I didn’t want to have to leave the hotel for food after arriving
Neene
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 1 de jan. de 2024
Dear Neene, Thank you for taking the time to post a review. We apologize for not meeting your expectations and for the difficulty you had with keeping your room at a comfortable temperature. It is also disappointing to read about the unsatisfactory service you received from us. Please be assured we will follow up on your comments appropriately, and we will take steps to ensure we focus on providing flawless hospitality and accommodations to our guests. We also appreciate you sharing your specific concerns. We are grateful for all of your feedback, as we are always looking for ways to improve. We hope you will consider us for your next visit to the area so we may have the opportunity to better your stay.Matthew Hemmerle, General Manager
10/10 - Excelente
Michel
Viagem com a família
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the friendly staff!
Michel
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 29 de dez. de 2023
Dear Michel, We are pleased you enjoyed your stay at Courtyard Tallahassee Downtown/Capitol. We appreciate your comments regarding our hospitality. We are excited to share these kind remarks with our associates. Thank you for being our guest, and we look forward to welcoming you again soon. We hope you are having a good weekend! Matthew Hemmerle General Manager
8/10 - Boa
Carol
Viagem em grupo
22 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very long corridors to get to room. A bit difficult to find your way back to main entrance.
Carol
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 23 de dez. de 2023
Dear Carol, Thank you for your nice rating and for letting us know your stay at Courtyard Tallahassee Downtown/Capitol was overall pleasant. That said, we regret not meeting some of your expectations and will share your comments appropriately. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Matthew Hemmerle General Manager
10/10 - Excelente
Kevin
20 de dez. de 2023
Kevin
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 9 de jan. de 2024
Dear Kevin, Thank you for the generous rating of Courtyard Tallahassee Downtown/Capitol. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to having you again on your next visit to the area. Matthew Hemmerle General Manager
10/10 - Excelente
James
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
James
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 15 de dez. de 2023
Dear James, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager
10/10 - Excelente
Dale
9 de dez. de 2023
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Dale
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 11 de dez. de 2023
Dear Dale, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle General Manager
2/10 - Terrível
Jerome Corey
6 de dez. de 2023
Jerome Corey
Hospedou-se por 3 diárias em dez. de 2023
Resposta de General Manager em 27 de dez. de 2023
Dear Mr. Corey,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Matthew Hemmerle General Manager
6/10 - Ok
Balakrishnan
Viagem com a família
4 de dez. de 2023
Some of the staff were not the most friendly. At breakfast, even though it was a paid breakfast, they had run out of fruit and on the second day they could not even give me a glass of warm milk for my son. They said they were out of milk and could only give me half and half. They also kind of made a face when I said I needed it warmed up. Very unlike experiences I have had at Marriott properties before. I am very unlikely to stay here again if I were to visit Tallahassee
Balakrishnan
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de General Manager em 10 de dez. de 2023
Dear Balakrishnan, Thank you for staying with us and for your review. We apologize for the concerns you had with the breakfast and the unsatisfactory service received from our breakfast team. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. We will address this with the appropriate team to ensure such issues are not repeated. We appreciate your patience and hope to have another opportunity to provide you with the exceptional service you should have received on this visit. Matthew Hemmerle, General Manager
10/10 - Excelente
Samuel
30 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ok
Samuel
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 5 de dez. de 2023
Dear Samuel, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager
2/10 - Terrível
Jonathan
28 de nov. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely Terrible. Do not stay here.
Jonathan
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 29 de nov. de 2023
Dear Jonathan, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations, and we can understand the frustration this caused. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the exceptional experience that you should always expect from us.Matthew Hemmerle General Manager
10/10 - Excelente
Jack
27 de nov. de 2023
Jack
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 17 de dez. de 2023
Dear Jack, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager
8/10 - Boa
Ronald
27 de nov. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Shower floor did not appear to be clean, looked like clay stain. Front desk was unable to find marriot rewards number
Ronald
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 29 de nov. de 2023
Dear Ronald, Thank you for choosing to stay with us at Courtyard Tallahassee Downtown/Capitol and we are grateful for your loyalty to our brand. We are glad to know you overall had a pleasant time with us, and we have also taken note of your additional comments. We regret the issues you faced while checking in, and we can understand the frustration this caused. We know the importance of first impressions; therefore, we will address your feedback with our front desk associates. We are also sorry for the oversights made in servicing your room, and we will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Matthew Hemmerle General Manager
10/10 - Excelente
Jennifer
17 de nov. de 2023
Jennifer
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 7 de dez. de 2023
Dear Jennifer, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager
10/10 - Excelente
Georgia
Viagem em grupo
13 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The staff were super friendly and the check in / check out was speedy. The rooms were spacious and I loved the location.
Georgia
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de General Manager em 14 de nov. de 2023
Dear Georgia, Thank you for choosing us for your recent stay and for taking the time to share your experience. We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. We hope that on your next visit to Tallahassee, you will choose to stay with us again. Matthew Hemmerle General Manager
10/10 - Excelente
Tramias
Viagem a dois
6 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was 10/10 I will come back a lot
Tramias
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 7 de nov. de 2023
Dear Tramias, Thank you for choosing to stay with us and for leaving a positive rating. We are delighted to know you had a great experience here at Courtyard Tallahassee Downtown/Capitol. We look forward to welcoming you back on your next visit to the area. Matthew Hemmerle General Manager
10/10 - Excelente
DELIA A
21 de out. de 2023
DELIA A
Hospedou-se por 3 diárias em out. de 2023
Resposta de General Manager em 10 de nov. de 2023
Dear Delia, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle, General Manager
10/10 - Excelente
William
Viagem com a família
20 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great stay
Quick trip but great stay
William
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 21 de out. de 2023
Dear William, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew Hemmerle General Manager
10/10 - Excelente
Elizabeth
30 de set. de 2023
Pontos positivos: Limpeza e condições e instalações da propriedade
Elizabeth
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 2 de out. de 2023
Dear Elizabeth, Thank you for the wonderful rating for Courtyard Tallahassee Downtown/Capitol. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Matthew Hemmerle General Manager
10/10 - Excelente
Stacey
29 de set. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Stacey
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 30 de set. de 2023
Dear Stacey, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle General Manager
4/10 - Insatisfatória
Shawn
16 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is the noisiest place I have ever stayed! Just needed a quiet place to sleep before an early flight. Instead, people yelling, loud in the halls, housekeeping vacuuming in the evening, banging vacuum into every door, and slamming doors all night. Neighbor slammed door at least 6 times over and over at 10:30 pm. Not peaceful, not restful…
Shawn
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 16 de set. de 2023
Dear Shawn,Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the noise concerns you experienced from the neighboring room and hallway. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Matthew Hemmerle General Manager
10/10 - Excelente
ROXANA
1 de set. de 2023
ROXANA
Hospedou-se por 1 diária em ago. de 2023
Resposta de General Manager em 22 de set. de 2023
Dear Roxana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle General Manager
8/10 - Boa
Maria
25 de ago. de 2023
Maria
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 27 de ago. de 2023
Dear Maria, We appreciate you taking the time to leave your rating regarding your recent stay at the Courtyard Tallahassee Downtown/Capitol. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Matthew Hemmerle,General Manager
10/10 - Excelente
Karen
Viagem a dois
25 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and easy location to FSU and our daughter’s apt! Right by Target and other great places that parents need for their college students. A new Mexican restaurant just opened nearby and it was fabulous!
Karen
Hospedou-se por 1 diária em ago. de 2023
Resposta de GENERAL MANAGER em 26 de ago. de 2023
Dear Karen, Thank you for the excellent review of your stay at Courtyard Tallahassee Downtown/Capitol. Situated in the heart of downtown, we offer easy access to the sights and sounds of the city. We are pleased you found our location near FSU, to be ideal for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Matthew Hemmerle, General Manager
6/10 - Ok
sandra
Viagem com a família
18 de ago. de 2023
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
The staff is very fr
sandra
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 20 de ago. de 2023
Dear Sandra, Thank you for choosing to stay with us. We want every guest to have an exceptional experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver the excellent hospitality for which we are known.Matthew Hemmerle, General Manager
10/10 - Excelente
Michelle
Viagem de negócios, Viagem com a família
16 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff super friendly and hotel super clean
Michelle
Hospedou-se por 3 diárias em ago. de 2023
Resposta de General Manager em 17 de ago. de 2023
Dear Michelle,Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you liked our well-appointed accommodations and friendly associates. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew Hemmerle General Manager
10/10 - Excelente
Robert
Viagem de negócios
14 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
TLh bisit
Robert
Hospedou-se por 1 diária em ago. de 2023
Resposta de General Manager em 15 de ago. de 2023
Dear Robert, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Matthew Hemmerle General Manager
8/10 - Boa
Elba
13 de ago. de 2023
Nothing, no Bar no entertainment
Elba
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 15 de ago. de 2023
Dear Elba, Thank you for sharing your experience at Courtyard Tallahassee Downtown/Capitol. While we appreciate your nice rating, we are sorry for not meeting some of your expectations. We value your remarks and will share them with our team. Thank you once more for allowing us to be of service, and we look forward to having the pleasure of doing so again. Matthew Hemmerle General Manager
8/10 - Boa
Kevin
13 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Kevin
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 15 de ago. de 2023
Dear Kevin, Thank you for the nice rating regarding your stay at Courtyard Tallahassee Downtown/Capitol. We look forward to you are already planning another trip our way. Matthew Hemmerle General Manager
10/10 - Excelente
David
12 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great
David
Hospedou-se por 1 diária em ago. de 2023
Resposta de General Manager em 13 de ago. de 2023
Dear David, Thank you for staying at Courtyard Tallahassee Downtown/Capitol and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Matthew Hemmerle,General Manager
8/10 - Boa
Jibril
7 de ago. de 2023
Jibril
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 28 de ago. de 2023
Dear Gibril, Thank you for being our guest at Courtyard Tallahassee Downtown/Capitol. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Matthew Hemmerle General Manager