Castelos em Stoke-on-Trent, ENG

"I want to give a really balanced view about The Stone House Hotel. I was staying for two nights on business and I found all of the colleagues that worked there to be extremely friendly and helpful. The food served is of a high quality. I had both the breakfast and items from their Indian menu - everything was really good. The downsides are: there is no air conditioning in the hotel. I know we are in the peak of summer but the rooms were stiflingly hot - the single fan provided just wasn't...

"We used to stay here many years back when visiting relatives in the area. Now it has turned into a Spa Resort, great for those who like and want to be pampered, no problems there, but we did find the restaurants evening menu is now very restricted for choice., plus there was always cold blasts of air, making it very uncomfortable to dine. Back in the day the then Ostler restaurant was far superior"

"Clean room, helpful staff"

"Staff were good, especially the receptionist on checking in, with the exception of a member of the breakfast staff who wasn't really interested in taking the order for breakfast. She did the bare minimum. Breakfast arrived with no toast or offer of it, just the most basic classic. The bacon, and I use that in the loosest term , was tracing paper that had been lightly burnt all over and was not edible or appetising. Everything was very tired and dated. Some may call it rustic furniture in...

"The room was clean and reasonably priced. Sadly I didn’t sleep well as the mattress wasn’t very comfortable - small for a double, and it felt like we were rolling together . Hong had kindly given us a room at the back of the house as I mentioned I am a light sleeper, but because it wasn’t the property I was expecting to stay in, it meant it was near to the main road which was quite noisy through most of the night on and off. I mention this in case others are in a similar position. It was also a...

"I am elderly and feel that dedicated car parking alongside the accommodation would be useful to us 'older' citizens."