4/10 - Insatisfatória
Phyllis
10 de nov. de 2025
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The check-in process was a nightmare. The gal that checked us in was the most unprofessional that I've come across in a long while. She was emphatic about the website says in bold print that there was no elevator. That is not true. Under a sub sub menu under a heading of Other things to know (in regular print). Also, this same check-inn gal stated that the parking lot next door was not for the hotel. If we parked there, we would either get a ticket or towed. It is, in fact, a public parking lot, so that was not true.
The building is extremely old. The beds are terrible. the bathroom seemed to be clean but the only self in the bathroom was barely attached to the wall. When I used the toilet the handle just moved and there was NO flush.
The gal that was on duty in the morning, was a peach of a person and very professional. She was a 5 star employee. That's why I gave them 2 stars. If I could give the check-in gal a negative, I would.
As far as the lobby...One of the reasons I booked was because of the front covered porch. That was lovely. Also, there was a bar in the lobby. BUT, the tabletops were so extremely dirty. The floor had dried spots on the floor from spills that any of the employees ever bothered to clean.
Needless to say we checked out a day early. I do not recommend.
Phyllis
Hospedou-se por 2 diárias em nov.. de 2025