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Avaliações de Riverview Inn & Suites

2 out of 5
Riverview Inn & Suites
1878 Wilbur Avenue, Somerset, MA

Avaliações

6,2
Nota 10 - Excelente. 159 de 824 avaliações" "
Nota 8 - Boa. 186 de 824 avaliações" "
Nota 6 - Ok. 169 de 824 avaliações" "
Nota 4 - Insatisfatória. 144 de 824 avaliações" "
Nota 2 - Terrível. 166 de 824 avaliações" "

6,0/10

Limpeza

6,8/10

Serviço e funcionários

5,8/10

Comodidades

5,6/10

Condições e instalações da propriedade

6,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Marcel

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It’s been 4 days and I haven’t had my deposit back
Hospedou-se por 1 diária em mar. de 2022

4/10 - Insatisfatória

Adilson

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty, online say’s newly renovated which was a lie
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Mario

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 2 de mai. de 2024
Thank you for your feedback.

2/10 - Terrível

Michelle

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Maid service was good
Hospedou-se por 7 diárias em abr. de 2024

6/10 - Ok

Amara

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The rooms were advertised as soundproof, which they definitely aren't. You can hear people opening and closing their doors inside your room as well as their TVs and conversation when you walk past in the hallways. Theres no warm breakfast, you'll have to pay extra money to go to the restaurant. Which I do have to say is convinently placed in the same parking lot and will deliver to your room but i wasn't willing to pay extra money to get food that we were supposed to be getting for free The rooms also have peeling wallpaper and the tiles in the bathroom were loose and creaky along the bathtub, which also didnt properly work. If you don't pay too much attention it is a beautiful room and I loved it at first but slowly one thing after the other started to go wrong I paid extra to get the executive suite and I'm just disappointed, I should have read more reviews. I understand things are pretty tough right now but please don't try and take advantage of your customers If you're just looking for a quick place to stay without too much fuss and if you have kids who would like the playground id recommend this place lightly but otherwise try to look around a bit more
Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 23 de abr. de 2024
Thank you for taking the time to provide such detailed feedback about your recent stay. I sincerely apologize that your experience fell short of our advertised standards and expectations, particularly with the soundproofing, breakfast options, and the condition of your executive suite.We apologize for the confusion regarding the breakfast offering. It appears there was a miscommunication about the complimentary breakfast inclusion with the executive suite.We are incredibly sorry about the state of your executive suite, especially considering the premium you paid. The peeling wallpaper, loose bathroom tiles, and malfunctioning bathtub are unacceptable. This falls far short of the standards we strive for, particularly in our premium rooms. I've already contacted our maintenance team to address these issues immediately.we agree that these shouldn't come at the expense of our guests' experience. Your feedback is invaluable in helping us identify areas for improvement. We're committed to continuously improving our facilities, amenities, and guest experience. Once again We apologize for the inconveinece caused to you.

6/10 - Ok

John

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Furniture was beat up and appliances were out dated
Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 22 de abr. de 2024
Thank you for your honest feedback. I apologize that the furniture and appliances in your room fell short of your expectations. We strive to maintain a high standard of comfort and functionality in all our rooms, and it sounds like we missed the mark in yours.Again, thank you for letting us know. We value your feedback and will use it to improve the quality of our accommodations.

10/10 - Excelente

Everett

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was very happy with my room.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Riverview Team em 19 de abr. de 2024
That's wonderful news! I'm delighted to hear you enjoyed your room. Our goal is to provide a comfortable and relaxing space for our guests, so your feedback lets us know we're on the right track. Thank you for choosing us and hope we see you soon again!!

10/10 - Excelente

Faith

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was friendly, slept great, really enjoyed having a balcony with a nice water view!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 13 de abr. de 2024
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

2/10 - Terrível

Chelsea

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Crystal

Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 9 de abr. de 2024
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

2/10 - Terrível

Michael

Hospedou-se por 1 diária em abr. de 2024
Resposta de Riverview Team em 28 de abr. de 2024
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Kelsey

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Suitable for short stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Riverview Team em 17 de mar. de 2024
Thank you for your feedback and stay.

2/10 - Terrível

Aida

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nothing foe
Hospedou-se por 1 diária em fev. de 2024
Resposta de Riverview Team em 8 de fev. de 2024
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Michael

Pontos positivos: Limpeza e serviço e funcionários
The housekeeping staff was AWESOME
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Riverview Team em 8 de fev. de 2024
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

10/10 - Excelente

Zachery

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Riverview Team em 8 de fev. de 2024
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

4/10 - Insatisfatória

Jillian

Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 8 de fev. de 2024
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Heather

Hospedou-se por 2 diárias em out. de 2023
Resposta de Riverview Team em 17 de nov. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Riverview Team em 13 de nov. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

10/10 - Excelente

Raekel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Always a great place to stay!
We always enjoy staying here, Riverview is the only place we book when coming to the area. The front desk and housekeeping staff are always so polite and helpful. The beds are super comfortable and the rooms always have extras. The rooms are big and you have plenty of space to move around. We like to stay on the riverside, it provides a nice view and in the warmer weather it is nice to sit out on the balcony. This spring there was cute little wild life (bunnies, birds and ducks) around which made it fun for the kids to see. I appreciate the extras around the facility, the pool, the playground and basketball hoop. Even some grills. It really provides a nice place to stay with extras so you are not stuck in your room.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Riverview Team em 11 de nov. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

4/10 - Insatisfatória

Thomas

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The pool was ok. Not a very good for kids. All we could smell is weed. Its fine with me but when my daughters (9 and 10 years old) keep asking what that smell is there is no real good answer. .
Hospedou-se por 1 diária em nov. de 2023
Resposta de Riverview Team em 6 de nov. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

6/10 - Ok

Suzanne

Viagem a dois
Pontos positivos: Serviço e funcionários
Pleasant staff. Good coffee with real milk and fruit in the morning. Accommodations met the price point.
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 29 de out. de 2023
Dear Suzanne, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

2/10 - Terrível

Dawn

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Our room had mold all on the walls. The hallway and entrance area smelled like weed. Would not recommend to anyone traveling with children. Called. Expedia and they could not cancel reservation because it was after then it off time. I would give this hotel a zero if poy
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 28 de out. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Christine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Adequate rooms for the price! Friendly front desk
Hospedou-se por 2 diárias em out. de 2023
Resposta de Riverview Team em 23 de out. de 2023
Dear Christine, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

4/10 - Insatisfatória

Kathleen

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 22 de out. de 2023
Thank You for your feedback.

10/10 - Excelente

Takiera

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Riverview Team em 21 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Needs some work
Dated, musty smell. I had to make coffee to cover up the smell. Though signs all over say its a non-smoking rooms, people are surely smoking in them. They charged me and kept my security deposit for some unknown reason. No contact. Though I'm sure it could be really nice, rooms are outdated and dirty. TV is barely watchable due to internet lag. It is however a convenient location to go to places in MA and RI; I would definitely not return.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Riverview Team em 17 de out. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

4/10 - Insatisfatória

Michael

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Liked TV, however streaming often interrupted due to no antenna connection. Bed was uncomfortable, one sheet -one blanket. Bag covered smoke alarm. 2”x 4” holding up sink,, desk chair with broken handles,almost fell off it. Room service and restaurant advertised on main site misleading,, as it’s across the parking lot!!! Having said that, you get what you pay for!!!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Riverview Team em 18 de out. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Rhonda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Convenient place to stay for sightseeing.
We stayed here so we could visit the Lizzie Borden House in MA., which is a very short drive. The place needs to be updated a bit more, and the TV service wasn't good, but the location is convenient and it is waterside. The people running it are very friendly.
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 17 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

4/10 - Insatisfatória

Eric

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
Ah, the River View Inn and Suites in Somerset. Upon first glance, one could easily see the history this place might’ve once boasted. But the present? It’s a somber tale of wear and tear. The establishment is rather long in the tooth and desperately requires a facelift. Now, I’m all for character, but there’s a fine line between character and dilapidation. The odor permeating throughout the hallways is simply not what one expects when paying for a decent stay. And while I’m no stranger to a minimal breakfast, offering just old, bruised fruit is a missed opportunity to impress guests. I must say, the service was commendable given the circumstances, but the random assortment of objects like vacuum cleaners in the lobby? It gives off an unprofessional vibe. If you’re looking for value for money, I’m afraid this place might leave you with a bit of buyer’s remorse. It’s got potential, but it needs a significant overhaul to truly shine. 2 out of 5 stars.
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 16 de out. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

SIMON

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 17 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

6/10 - Ok

Carl

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Had an unopened candy bar on the desk that "disappeared" while we were out for the day...all the front desk associate could do was make a note for the manager! Also, was told by an associate at the front desk via phone call to make my reservation using an online service (ie. Expedia) as it would cost less and be a better deal, but when I checked in there was a standee with a card that said (paraphrased) to "book with them to get the best price". Can't have it both ways...felt like I paid more than I should have...possibly because a front desk associate did not want to make my reservation?
Hospedou-se por 3 diárias em out. de 2023
Resposta de Riverview Team em 16 de out. de 2023
Thank you for your feedback. We are sorry about the candy bar. I had a conversation with the front desk associate about your reservation issue which you stated cost less and be a better deal. The front desk associate suggested our website to make a better deal. Not other website's. We apologize for the inconvenience caused by the staff. Thank You.

8/10 - Boa

Ric

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 17 de out. de 2023
Thank You for your feedback.

4/10 - Insatisfatória

Gladys

Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 3 de nov. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

4/10 - Insatisfatória

Paul

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not good
Hospedou-se por 5 diárias em set. de 2023
Resposta de Riverview Team em 13 de out. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

10/10 - Excelente

Kathleen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service from front desk.
Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 10 de out. de 2023
Thank You for your feedback. We appreciate your response and we're extremely happy that you had a excellent service from front desk.

10/10 - Excelente

David

Hospedou-se por 1 diária em out. de 2023
Resposta de Riverview Team em 8 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

10/10 - Excelente

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely the nicest staff on our trip to Massachusetts! Far exceeded the higher price hotels we stayed in Boston and Providence
Hospedou-se por 2 diárias em set. de 2023
Resposta de Riverview Team em 5 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

8/10 - Boa

John

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 5 de out. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

6/10 - Ok

Coleen

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 4 de out. de 2023
Thank you for your feedback.

6/10 - Ok

Amy

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
The bed was comfortable, the bathroom was clean, the first (week) night was very quiet and the staff was pleasant. The balcony was nice, and the views of the river. But the property was very old and threadbare and ROUGH. The staff left very limited resources in the room and every resupply had to be requested. The TV volume was locked so low you couldn’t hear it and half the outlets didn’t work. But our biggest concern was the clientele on the weekend. Obvious drug use and we suspect dealing as well, from things we observed. It didn’t feel very safe. Our stay was okay and we appreciated that it was affordable, but we would not stay there again.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Riverview Team em 3 de out. de 2023
Thank you for your feedback.

6/10 - Ok

Robert, Portsmouth

Pontos negativos: Condições e instalações da propriedade
This hotel has all the charm of a half way house. I got the distinct feeling that a sizable percentage of the guests are long term. My “non smoking” room has a sand trap on the balcony filled with butts. The blackout curtains are 8 inches off the wall and the balcony features a spotlight you cannot turn off. The bed was clean and the mattress firm, so for one night it did the job. The staff was the best part of the place, being professional and polite.
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 3 de out. de 2023
Thank you for your feedback.

10/10 - Excelente

YUN

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice area
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 26 de set. de 2023
Thank You for your feedback.

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Needs a renovation
Unfortunatly i was not pleased with my stay, the tv/internet was lagging or freezing completly so it was hard to even enjoy a show, the rooms were outdated, sheets were worn and torn.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Riverview Team em 25 de set. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Elizabeth

Viagem a dois
Pontos positivos: Serviço e funcionários
We had our “do not disturb” indicator on our door and did not want anyone to service our room, but when we got back to the room the items that were on the bed had been removed and the bed remade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Riverview Team em 25 de set. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced.We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

10/10 - Excelente

cindy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 2 diárias em set. de 2023
Resposta de Riverview Team em 25 de set. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

8/10 - Boa

Kevin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good
It was nice
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 24 de set. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

2/10 - Terrível

Donata

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Inn definitely can be cleaner. Our key was broken to first room which was dingey looking. Our room was switched, but then there was a lot of noise at night. Including a loud rolling sound as if someone was moving furniture though we were the top floor. The room pbone kept ringing multiple times throughout the night to the point we took it off the hook. Hotel manager said it was kids pranking. The inn had an unclean smell and when we arrived there was a dirty t-shirt in the middle of the hallway. The vending machine took our money and the night manager gave the money back but stated there was no way for us to get a beverage of any kind.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Riverview Team em 24 de set. de 2023
Thank you for your Feedback! Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Once again we apologize.

8/10 - Boa

Dale

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 22 de set. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
The staff was nice enough but PLEASE get rid of the horrible 1970's style comforter. The room would be halfway decent with a tasteful bedspread. The room was musty, I had to turn the air up to try to freshen the room. There is a lot of potential in this hotel that probably won't be improved, like the cute row of tables by windows outside of the pool area, although that is a SUPER HOT area. Cute, but I wouldn't sit there to eat. The backyard was relaxing to me after travels. All in all, it served the purpose, nothing fancy at all though.
Hospedou-se por 1 diária em set. de 2023
Resposta de Riverview Team em 21 de set. de 2023
Thank you for your feedback.

8/10 - Boa

david

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Riverview Team em 21 de set. de 2023
Thank you for your feedback and for taking the time to send us your valuable feedback. We're glad you enjoyed our service, and we appreciate your response. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, [Riverview Inn and suites], for taking the time to write to us!"