Hotéis perto de Serpentine Sackler Gallery ENG

"We stayed at this hotel for six nights in London during the New Year period, as part of our honeymoon, and unfortunately the experience was very disappointing. For three days of our stay, we had serious problems with the water supply in the bathroom. On two days, the shower only had a very weak drip of water, making it impossible to shower properly. On one day, there was no water at all, neither in the shower nor in the sink. Considering it was winter and very cold, not being able to shower was extremely uncomfortable. On one of those days, my husband went for a run around the city and came back to the hotel unable to shower due to the lack of water. We tried calling the reception several times, but no one ever answered the phone. Every time we had to go downstairs in person to complain. Although the staff apologized, they could not explain the problem or give any estimate of when it would be fixed. For a stay that was meant to be special, this situation was unacceptable and significantly affected our experience. Based on our stay, I would not recommend this hotel, especially during busy periods like New Year, as basic services were unreliable and support was ineffective."

"Sim "

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"Localização, equipe quarto, tudo excelente "

"Tudo impecável. "

"Tudo perfeito. Indico compra a reserva junto com o lounge vip, fez toda diferença"

"Localização perfeita, pertinho do metrô, me senti segura. O hotel não tem elevador, e no primeiro dia ficamos sem água quente pq segundo o hotel houve um problema no boiler, haviamos acabado de chegar de viagem e foi impossível tomar banho na água trincando de gelado. Porém no próximo dia o problema foi resolvido, no geral gostamos do hotel."

"Tive uma excelente experiência no hotel. Todos os funcionários foram simpáticos e atenciosos. O café da manhã é muito bom, com várias opções. O restaurante também tem boas opções de jantar. Ficaria de novo no hotel."

"O hotel e muito bom, mas poderiam melhorar o banheiro com Uma opcao melhor de box. Pois da Forma como Esta hoje, o banheiro fica todo molhado "