Hotéis perto de Sapphire Bay Marina TX

"I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back.."

"1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies"

"A estadia foi bem tranquila, os quartos são espaçosos e possui cama muito confortável. Solicitamos serviço de quarto inúmeras vezes que não foi correspondido, faltam opções de suco no café da manhã e alimentos salgados, além de fruta. Fora isso tudo ocorreu bem, a piscina também não estava funcionando o que nos frustrou bastante, por termos escolhido este hotel por conta disso"

"Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

"Rooms are great location is wonderful. Lots of shops and restaurants in the same complex. Staff was less to be desired. Front desk gal was just rude. Clearly did not want to be there and did not want to be helpful."

"Hotel excelente "

"All TV’s where not working in the morning in all rooms to watch the news , they came back on after a couple hours ."

"I like that it was away from the highway, so vehicle noise was low. Has a nice maintained outside area to walk and walk your dogs. Our room was neat and clean. We used the washer and dryer very convenient and clean. My con was the noisy a/c, but I can put up with it, cause it sure did cool well. All in all everything was wonderful and people are friendly. Thank you staff and management."

"Clean hotel with all the basics. Great for price and location"

"The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn."

"condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember."

"Right off I 30. Did use the amenities. That is why a lower score. We were there 12 days. Kept the room clean for us. Had to add a day. No problem. Did not have to leave the room. Just paperwork,"

"Nice"

"la había habitación q me dieron no era , el baño no tenía cortina , solo me bañé yo , xq chispoteaba el agua y la puerta del baño la quise cerrar y no se pudo , estaba quebrada , 1 poco sucio el piso , como engañan a la gente , se ven tan elegantes , y ya te cobran el dinero y ya q puede decir 1 nada , es 1 estafa , hotel corriente , tengo fotos y 1 video q grave . yo llegaba siempre a esos hoteles el 6 , era otra cosa , se me hacían tan elegantes , ahora hasta vive gente , entran y salen mucho...

"Booked for 2 nights they checked us out after 1 night. Came back later that night they had to give us different room. Wires exposed had to have desk person put outlet cover on. Hair in bed ants crawling on nightstands. Woke up with bites but couldn't find any bugs. Terrible run down place, avoid staying here"

"Estacionamento ótimo quanto limpo equipe educados "

"The front desk manager Deanna was very helpful and professional, she has a great personality and is very informative. Thank you Deanna. From, Ms Patricia"