Quarto, 1 cama King, acessível, para não fumantes (Roll-In Shower) | Ferros/tábuas de passar roupa, Wi-Fi de cortesia, roupa de cama

Avaliações de Econo Lodge

2 out of 5
Econo Lodge
7712 Potawatomi Trail, Rockford, IL

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 198 de 404 avaliações" "
Nota 8 - Boa. 125 de 404 avaliações" "
Nota 6 - Ok. 37 de 404 avaliações" "
Nota 4 - Insatisfatória. 15 de 404 avaliações" "
Nota 2 - Terrível. 29 de 404 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

DELTON

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
otimo
muito bom ,,,limpo seguro,,,novo confortavel,,eu voltaria com certeza
Hospedou-se por 1 diária em out. de 2022
Resposta de Guest Relations Specialist em 10 de out. de 2022
Your bright smile gives us the motivation we require to keep going. We are extremely grateful to you for commending a perfect score on us! We would be delighted to serve you once more. Thank you very much.

10/10 - Excelente

Bill

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay there was very enjoyable
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Culver

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They were very hospitable. The place was very clean.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

John

Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 6 de mai. de 2024
Dear John,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Boa

Karen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Overall, our stay was very pleasant. Would definitely stay again. Room was clean, facility was neat, and front desk employee was nice. A few complains would be we didn't receive enough towels for our family. The complimentary shampoo was used and not replaced. The pillows were too big. But, for the price it was a great experience.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Karen,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - Boa

Leroy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Leroy,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - Excelente

Brittany

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Would stay again!
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Brittany,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Excelente

April

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice staff and clean and quiet
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 27 de abr. de 2024
Dear April,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

Thorcrom

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice stay, will definitely be back!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Thorcrom,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

Darryl

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Updated rooms and very clean
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 22 de abr. de 2024
Dear Darryl,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Excelente

Shannon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very, very clean facility. Cant go wrong for the money, very budget friendly. I did not make in in time for the continental breakfast. But the coffee was very good. If im ever this way again. This is where im staying. Thank you.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Shannon,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Excelente

Oscar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Oscar,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - Boa

Annelise

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and clearly upgraded. Property well kept and staff very friendly and helpful. Breakfast was to be expected but good if your looking for toast, creal, waffles, fruit, etc. Room had been updated and painted recently. One of the nicer Econolodges we have stayed at. Felt safe and parking and halways were well lit!
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Annelise,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - Boa

Naimixa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great customer service
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Naimixa,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Excelente

Jackeline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 19 de abr. de 2024
Dear Jackeline,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Steven,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - Boa

Sherri

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hard trying to figure out how to get to elevator on 3rd floor.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 15 de abr. de 2024
Dear Sherri,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - Boa

Janice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cost, amenities
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 14 de abr. de 2024
Dear Janice,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - Boa

James

Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear James,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

Marylou g.

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a great place to spend a night when traveling through. The only drawback is that the doors to the room enter to the outdoors. We had nice weather, so not an issue, as there were warnings about slippery when wet or icy. The carts to move baggage were VERY noisy outside the room due to the walkway. Otherwise, it was VERY quiet & great sleeping. King size bed was great. Fridge & microwave, iron & board, & hairblower. Breakfast was good with apples, waffles, 3 cereal choices, mini muffins, mini bagels, danish, bread for toasting, coffee, apple & orange juice. Very clean place. Easy to find, right off freeway.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Marylou,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - Boa

Steven

Pontos positivos: Serviço e funcionários
The property was clean and comfortable but got up in the middle of the night to pee and there were a million ants in the sink. In all fairness, this time of year and we poured a soda down the drain before bed. Told the desk about it and she just said…. Yep, it’s that time of year.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 3 de abr. de 2024
Dear Steven,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Jay

Pontos positivos: Limpeza e serviço e funcionários
A fantastic room for the price.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 3 de abr. de 2024
Dear Jay,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Valerie, Stoney Creek

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Person who checked us in even called us to make sure everything was good, met our expectations, and asked if we needed anything.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 30 de mar. de 2024
Dear Valerie,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

nnoko Macbelns

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
One if the best affordable hotel i used. Their furniture is descent, bathroom clean, sheets and towels like new. Also its very accessible. Hopefully i will like to spend a night there again
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Nnoko,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 - Terrível

Mike

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 25 de mar. de 2024
Dear Mike,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Boa

Jennifer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 20 de mar. de 2024
Dear Jennifer,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 - Boa

Pam

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was small but comfortable, they provided everything we needed for a overnight stay. The breakfast was plenty. If I was passing through the area again, I would stay here.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 17 de mar. de 2024
Dear Pam,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 4 de abr. de 2024
Dear Melissa,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 - Ok

Michelle

Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 1 de abr. de 2024
Dear Michelle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 - Excelente

Mike

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fully remodeled. Great stay!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 13 de mar. de 2024
Dear Mike,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Heather

Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Heather,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

Lorena

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Cute room and cleaned.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 6 de mar. de 2024
Dear Lorena,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 - Boa

Rebecca

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 6 de mar. de 2024
Dear Rebecca,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Lorena

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 2 de mar. de 2024
Dear Lorena,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

April

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very nice and rooms are nice and clean
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 25 de fev. de 2024
Dear April,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Excelente

Lorena

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de General Manager em 14 de fev. de 2024
Dear Lorena,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Lorena

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like it here it’s cleaned affordable .
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 6 de fev. de 2024
Dear Lorena,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - Boa

William

Viagem de negócios
Staying at the EconoLodge in Rockford, Illinois, turned out to be a surprisingly good call. Right from the jump, the cleanliness of the place hit me — a clear sign the staff isn’t just phoning it in but actually gives a damn about the vibe they’re putting out there. And get this — even though it’s snuggled up next to the highway, the place was as quiet as a secret. The constant buzz of cars and trucks? Barely a whisper, making sure my nights were nothing short of blissfully silent. The room? It had everything you’d need to shake off the dust of the road and crash hard. The peace and quiet were top-notch, giving me all the space I needed to kick back and let the day’s chaos fade away. This EconoLodge is like hitting the sweet spot where you don’t have to blow your budget to get a slice of comfort, making it a no-brainer for anyone rolling through Rockford looking for a decent spot to drop anchor without emptying their pockets. I’d tell anyone hitting up Rockford to give this place a look. Whether you’re just passing through or here to dig into what the area’s got going on, the EconoLodge is your go-to for a clean, quiet spot to recharge those batteries.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 3 de fev. de 2024
Dear William,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

Heather

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay here!
The customer service was fabulous- very friendly front-desk staff upon check-in and check-out. VERY clean! I would definitely recommend to stay here!
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 3 de fev. de 2024
Dear Heather,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 - Insatisfatória

Jessica

Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
They did not shovel any walkways. Had to walk through about 2 inches of snow up the stairs to get to our rooms. Also, the sidewalks by the doors to the rooms were covered in ice.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 27 de jan. de 2024
Dear Jessica,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - Excelente

Gregory

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Housekeeping did a exceptional job,all employers were friendly and helpful Breakfast was always on time and completely stocked
Hospedou-se por 7 diárias em jan. de 2024
Resposta de General Manager em 25 de jan. de 2024
Dear Gregory,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - Terrível

Patrick

Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 23 de jan. de 2024
Dear Patrick,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

Amber, Belvidere

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 18 de jan. de 2024
Dear Amber,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

4/10 - Insatisfatória

Tom

Viagem em grupo
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Waited 45 minutes checking in because of discrepancy of $7.00 between hotel and hotels.com They did not plow or shovel snow prior to or after snowstorm. Even entrance to lobby was not shoveled and had large ice chunks to walk through. The sign in the lobby said the hotel not responsible for any slips or falls. (The handicapped parking area was not plowed and no sidewalk visible- so don’t go here if you are handicapped) Walkway in front of rooms was not even shoveled or salted. Beds were hard and not very comfortable. Toilet leaked from base when I sat on it. Overall, we were probably only one of 4 rooms occupied on a weekend in the Rockford area. I will not stay here again.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de General Manager em 15 de jan. de 2024
Dear Tom,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Boa

Tianna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 14 de jan. de 2024
Dear Tianna,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 - Ok

Maria

Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 13 de jan. de 2024
Dear Maria,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - Excelente

RICHARD

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I thought this was great value. The rooms were clean, comfortable and quiet. Basics provided for a free (not hot) breakfast and coffee 24 hours a day. I was very satisfied for the price point and will stay again next time I returning to Rockford area.
Resposta de General Manager em 12 de jan. de 2024
Dear Richard,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - Boa

Dion, Gary

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 25 de jan. de 2024
Dear Dion,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

4/10 - Insatisfatória

Elmer

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 8 de jan. de 2024
Dear Elmer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 - Insatisfatória

Kevon L, Staunton

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
One problem with not including shuttle flights
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 7 de jan. de 2024
Dear Kevon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager