2/10 - Terrível
Ariel
14 de jun. de 2024
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Had an immediate negative experience the moment i showed up to check in. I came about 15 minutes late to office close, but there was a sign outside saying to ring the front bell in case of an emergency. I rang it, and the woman who came to "help" was clearly unhappy to be bothered. She spoke to me without even opening the door, which was really strange and felt really cold and dismissive. When she asked what i needed and i told her im checking in, she wordlessly pointed to her left. Mind you, it was past 10 pm. I couldnt really see, so i just asked what she was pointing at. Still without verbal explanation, she pointed again and i found a box for late check-ins that i wouldnt have known to even look for otherwise. Still, i apologized for bothering her and she was incredibly rude and simply walked away. I understand the frustration, but she only took 5 minutes to answer the door, so clearly she was still in the office. If she had to drive in from home for that, then id understand being annoyed, but she was literally right there on the premise. I dont appreciate being treated like im an idiot for not seeing a tiny box in the dark at 10 pm.
Other than that incident, my stay wasnt noteworthy other than seeing a cockroach in my bathroom. That was disgusting.
The rest of the staff was extremely friendly, especially the cleaning staff. I dont think I'll be staying here again in the future, but i do appreciate the rest of the staff for being kind.
Ariel
Hospedou-se por 1 diária em jun. de 2024