6/10
The pictures make it look incredible, but in person it doesnt live up to the expectations. The updates that make it look so nice in photos were definitely not done by a good professional and there are several other issues. Its absolutely not a horrible place to stay, but it's not a good value for the price.
When I sent an email to inform them of damages/issues they asked if we needed a repair man to come out. I said we didn’t, but they sent a repair man anyway without letting me know or giving me a time to expect him. I have a 2 year old that has to nap. Unexpected visitors can throw off our entire day.
The beds were uncomfortable, and the mattress in the master looked GROSS.
The shower head was basically falling off the wall.
The bedroom ceiling fan only works with the light on because the fan and the remote are not paired properly. They provide a standing fan to offset the issue though.
The floors felt awful, which I could look past considering it's the beach... but my daughters feet were turning black on the bottom when she would walk around barefoot, so it wasn't just sand.
The wait for the elevators is crazy, as is the parking. But again, it's the beach and we stayed in Aug. Not their fault. But definitely makes me wish we stayed at a smaller condo/resort.
The only thing that we can really say we loved was the beach access and the pools. I'm glad we brought our own beach towels though, because none were provided.
Courtney L.
Hospedou-se por 3 diárias em ago. de 2024