Hotéis em Os Boldons, ENG

"Room was good size and clean Use of the pool was good"

"I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...

"Amazing boutique hotel! Very fashionable and confortable! Beautiful building. Staff was perfect. In an area with lots of restaurants. Top breakfast! I will give high review for the stylish decor! From the bed to the shower, everything was fantastic!"

"Lovely place to stay, clean room although the carpets could do with a revamp. Staff were very helpful even though we arrived very late in the evening. Breakfast was excellent, very nice poached eggs."

"Room was exceptionally clean with a very comfortable bed. One of the double glazed window units was blown and required replacing and the ensuite was a little tired and needed upgrading. Breakfast was very good, as was the evening meal. Staff needed chasing up not keeping up replacing side plates, and keeping coffee pots full. Staff were quick to apologise and bring out replacements. We will almost certainly visit again, despite getting a few things wrong the staff were extremely friendly and...

"Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve"

"Lovely property well located in the centre of Tynemouth. Host is so helpful, comfortable rooms and beds and the breakfast is amazing."

"Fantastic place to stay. We’ll stay again. Top location. Welcoming. Lovely decor great food. Great drink abc cocktail selection. Fantastic friendly staff both daytime and breakfast. Lovely big room. Comfortable. Great food. Perfect."

"O hotel possui uma bela infra-estrutura. Porém deixa a desejar na qualidade dos quartos. Móveis antigos, banheiros com aparência de sujos e bem antigos. Para quem vai utilizar as dependências do hotel, vale a pena. Para quem quer conforto no próprio quarto, nao recomendo. Até a televisão parece ter sido uma das primeiras tvs LCDs lançadas (sim LCD e nao led). Para um hotel da rede Mercure o quarto deixa muito a desejar. Nada a reclamar da piscina, spa e outros. Restaurante muito bom também! "

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"Stayed here several times. Great location and friendly staff!"

"We stayed in the Premium room. Although it was huge with a roll top bath at one end (which we didn’t use) I felt it needed some updating. The black wood wardrobe, dressing tables, lights and cushions could be modernised and improve the look. The bed was huge with wooden headboard and footboard but every time one of us moved the whole bed shook like the boards were going to collapse. The shower was great. Some of the bathroom fittings were loose - toilet roll holder and sink taps - and the toilet...

"Love the place and especially the baths. We have stayed twice -once in a deluxe room and once in a junior suite (Taittinger). Whilst spacious, lovely bath and comfy bed - it was noisy and light which was disappointing and didn't make for a great night's sleep"

"The hotel in general was excellent, with the large family room we had booked having 2 comfortable double beds. However, the evening food in the restaurant was not good at all, and the breakfast was mediocre at best."

"Really spacious clean room. Bathroom a bit dated and shower not very warm. Great location and parking facilities. Cracking view of the river from the room. I got an email offering a deal on breakfast. On paying at reception I was told it didn’t include VAT for the breakfast which was extra which I thought was a bit misleading. Other than that nice stay."