Because reservation was booked through Expedia, no points; no trash can, no plastic glasses or coffee cups, one washcloth, no batteries in tv or cable remotes, curtain only covered 90% of window, burn holes in the bedspread and sheets, shower curtain barely touches the edge of the tub, so be prepared to mop up the floor; toilet does flush if you hold the handle down for 15 seconds; it is possible to find a not-too-lumpy spot in a pillow, if you have a skinny head; and if you picked up all the aluminum cans in the parking lot and sold them to a recycler you could pay for the room.