Vilas em Northeast Arizona, AZ

"Check-in requested downstairs due to a recent surgery. I was told no, even though my receipt showed a downstairs room. Magnetic key stopped working, when I went to the office to get it fixed, no one was there (around 2-3pm). Had to find staff. Room smelled moldy and toilet didn't flush well/water was brown. Took off toilet lid to see issue, back tank full of mold. Then, over charged by $10"

"The hotel and rooms were sparkling clean. Check in/out was prompt. The in-house restaurant has a limited dinner menu, but what they offer, they do well. I had a chicken quesadilla and she had chicken wings - both were above expectations. The challenge on a Monday night was restaurant staffing. The woman behind the bar was heroically trying to take bar + tables food and drink orders, and go to the kitchen to serve the tables. We sat at the bar and waited 10 minutes. To her credit the woman...

"The ice machine in are building has broken for a while and the pool has been out of service and the morning breakfast was supposed to be a buffet and it turn out to be of the menu that was small. "

"Hotel é lindo e tudo funcionou perfeitamente "

"Atendente foi desrespeitoso quando solicitei um quarto como das fotos, sem carpete. Ele desdenhou de minha esposa que tem alergias além de simplesmente virar as costas enquanto eu falava e dizer que não falaria mais comigo. Pegamos nossas coisas e ficamos fora do hotel o máximo possível. Tentei achar outro mas não há na região. O quarto tinha mal cheiro e a água cheira podre. O filtro do ar condicionado estava imundo. O café da manhã é péssimo. Uma das piores estadias que já tive."

"Enjoyed a clean room and ample breakfast. "

"Great front desk staff, room clean & neet. Really well taken care of facility in a great location for our plans. "

"Didn't eat breakfast there but parking was good. Plenty of parking in the back by our room."