Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 630 de 1001 avaliações" "
10 - Excelente
630
Nota 8 - Boa. 252 de 1001 avaliações" "
8 - Boa
252
Nota 6 - Ok. 70 de 1001 avaliações" "
6 - Ok
70
Nota 4 - Insatisfatória. 31 de 1001 avaliações" "
4 - Insatisfatória
31
Nota 2 - Terrível. 18 de 1001 avaliações" "
2 - Terrível
18
9,2/10
Limpeza
9,2/10
Serviço e funcionários
8,6/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Neiva
Viagem com a família
22 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great!
Neiva
Hospedou-se por 1 diária em mai. de 2024
8/10 - Boa
Andrew
Viagem a dois
21 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel with big rooms. Easy parking, and only a 5 minute drive from mystic Main Street.
Andrew
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 22 de mai. de 2024
Andrew, thank you for your feedback. The team at Hyatt Place Mystic is pleased to hear that you enjoyed the spacious rooms and convenient parking. We hope to welcome you back again soon!
10/10 - Excelente
Matthew, Deer Park
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Spacious rooms comfortable beds lobby bar very nice
Matthew
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 22 de mai. de 2024
Matthew, thank you for your kind words! The team at Hyatt Place Mystic is thrilled to hear you enjoyed the spacious rooms, comfortable beds, and our inviting lobby bar. We're looking forward to welcoming you back soon!
8/10 - Boa
Anthony
18 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pretty alright!
Anthony
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 21 de mai. de 2024
Anthony, thank you for your feedback! It’s great to hear you had an overall pleasant stay at Hyatt Place Mystic. We hope to exceed your expectations during your next visit!
10/10 - Excelente
Stacy
18 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
New and clean
Stacy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 20 de mai. de 2024
Stacy, thank you for sharing your positive experience at Hyatt Place Mystic. The team works hard to maintain a fresh and immaculate environment for our guests. We look forward to welcoming you back soon!
10/10 - Excelente
Elaine
Viagem com a família
16 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful, spacious rooms. Close to attractions. Friendly staff.
Elaine
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 18 de mai. de 2024
Elaine, thank you for your kind words! The team at Hyatt Place Mystic is delighted you enjoyed the beautiful, roomy accommodations and the convenient proximity to attractions. We're thrilled that our friendly team made your stay even more enjoyable. We look forward to welcoming you back soon!
8/10 - Boa
Steven
Viagem com a família
16 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Broken sink drain stopper so water wouldn't drain. Annoying guest with barking dog in the morning.
Steven
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 18 de mai. de 2024
Steven,Thank you for your feedback. We regret that you encountered issues with the bathroom sink and were disturbed in the morning. Your comments are valued and assist us in improving. We hope to provide a better experience during your next visit.
10/10 - Excelente
Katherine
13 de mai. de 2024
Close town
Katherine
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 14 de mai. de 2024
Katherine, it's great to hear that you appreciated the convenient location of Hyatt Place Mystic. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.
10/10 - Excelente
Vivian
13 de mai. de 2024
Vivian
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 15 de mai. de 2024
Vivian, thank you for your high rating! The team at Hyatt Place Mystic is delighted to hear that you had a great experience with us. We hope to welcome you back in the future.
10/10 - Excelente
Victoria, Trumbull
Viagem com a família, Viagem com animais de estimação
13 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were sup r friendly and helpful. Our room was clean and spacious.
Not thrilled about the 75 dollar pet cleaning fee but understand. It was great being able to have the fur baby with me. 10:10
Victoria
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 14 de mai. de 2024
Victoria, thank you for sharing your experience at Hyatt Place Mystic. It's wonderful to know our dedicated team members made you feel welcomed and you found your room to your liking, blending cleanliness with space. We also appreciate your understanding about our pet fee, ensuring we provide the highest standards of cleanliness for all guests including our four-legged ones. Your fur baby is always welcome. We're looking forward to next time.
10/10 - Excelente
Amy
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 14 de mai. de 2024
Amy, it's great to know you had a superb stay at Hyatt Place Mystic. We appreciate your high rating and look forward to welcoming you back soon!
10/10 - Excelente
Carrie
Viagem em grupo
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms appeared to be updated and nice. I liked having breakfast there
Carrie
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 13 de mai. de 2024
Carrie, it's wonderful to know that you appreciated the modern rooms at Hyatt Place Mystic. We're also pleased to hear you enjoyed starting your day with our breakfast. Thank you for choosing us, we look forward to welcoming you back in the future.
10/10 - Excelente
Hannah
Viagem com a família, Viagem com família e crianças pequenas
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had an amazing stay!
Hannah
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 11 de mai. de 2024
Hannah, it's wonderful to hear you had such an amazing stay at Hyatt Place Mystic. Your positive experience means a lot to our team members and we look forward to welcoming you back soon. Safe travels until then!
10/10 - Excelente
Marian
8 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What I liked when I first pulled in is also what I didnt like so much. That the hotel is up on a little hill. It really wasnt too bad. And of course, one can always unload up top and then go park the car.
Marian
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 10 de mai. de 2024
Marian, thank you for sharing your experience after your stay with us at Hyatt Place Mystic. We're thrilled to hear you constantly found positive aspects, even when faced with the unique positioning of our property. Your ability to adapt and stay positive truly encapsulates what we love to see from our guests. Thank you again, and we hope to welcome you back for another wonderful visit.
10/10 - Excelente
Victoria
Viagem de negócios, Viagem a dois
7 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Short stay for one night was nice. Stay was great clean room for the most part besides could use some vacuuming but nothing major. Bed & pillows were very comfortable. Room is nice and modern. They have a heated outdoor pool and also offer complimentary breakfast which is nice. Overall I would recommend and stay again.
Victoria
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 9 de mai. de 2024
Victoria, we appreciate your warm recommendation of Hyatt Place Mystic! It's heartening to know you enjoyed your one-night stay with us, finding the room modern and cozy, along with the comfort of our beds and pillows. We're also thrilled that our heated outdoor pool and complimentary breakfast added to your overall experience. Your comment about the room cleanliness has been noted and will be passed on to our housekeeping colleagues. We're looking forward to welcoming you back during your next visit.
10/10 - Excelente
Don
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean, great rooms with a real breakfast
Highly recommend
Don
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 8 de mai. de 2024
Don, it's splendid to hear you enjoyed your time at Hyatt Place Mystic. We truly strive to provide an immaculate environment, comfortable quarters, and hearty morning meals. We appreciate your strong endorsement and look forward to serving you again soon.
10/10 - Excelente
Robin
Viagem a dois
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Renovation is great!
Robin
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 7 de mai. de 2024
Robin, we're thrilled to read your remarks about the recent renovation at Hyatt Place Mystic. We are committed to enhancing our guest experience and we're glad you appreciate the improvements. We look forward to hosting you again in the future.
8/10 - Boa
Donna
6 de mai. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Donna
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 8 de mai. de 2024
Donna, thank you for your rating of Hyatt Place Mystic. We're pleased to know that you had a satisfying experience and we hope to welcome you back to our premises in the future. Your support is much appreciated.
10/10 - Excelente
Ryan
Viagem com a família
5 de mai. de 2024
Wonderful property! Friendly and helpful staff, clean inside and out! Wonderful breakfast! Not a single complaint!
Ryan
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 7 de mai. de 2024
Ryan, it's a delight to hear such positive feedback about your stay at Hyatt Place Mystic. We're thrilled you found our team members to be amiable and accommodating, and that you appreciated our attention to cleanliness. We strive to provide a breakfast experience that complements a pleasing stay; it's rewarding to know we accomplished this with you. Looking forward to welcoming you back for another wonderful experience!
8/10 - Boa
Zheng
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Zheng
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 7 de mai. de 2024
Zheng, it's great to see you had a good experience at Hyatt Place Mystic. We appreciate your rating and hope to welcome you back on your next visit. Thank you for choosing us for your stay.
10/10 - Excelente
Mary
Viagem com a família
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfy stay
Mary
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 6 de mai. de 2024
Mary, it's delightful to learn you had a comfortable stay at Hyatt Place Mystic. We strive to maintain a restful and cozy environment for our valued guests. Thank you for sharing your review, we look forward to welcoming you back for another enjoyable visit.
8/10 - Boa
Lisha
Viagem em grupo
3 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pros: offer breakfast, clean and spacious
Cons: not soundproof
Lisha
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 4 de mai. de 2024
Lisha, thank you for your feedback. We're pleased to know you appreciated the Hyatt Place Mystic's breakfast selection and found our premises clean and spacious. Regarding the sound transmission, we are always exploring ways to improve our guests' experience. Taking note of your experience helps us in making improvements. Once again, thank you for your review.
10/10 - Excelente
Price
Viagem a dois
2 de mai. de 2024
Just awesome as usual!
Price
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 3 de mai. de 2024
Price, thank you for sharing your fantastic feedback! We're thrilled to hear you enjoyed another visit at Hyatt Place Mystic. Your ongoing loyalty is greatly appreciated, and we look forward to offering you another 'awesome' stay in the future.
10/10 - Excelente
Julie
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Julie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 4 de mai. de 2024
Julie, it's wonderful to see your five-star rating for Hyatt Place Mystic! We're glad that your stay was satisfying overall. Our team always aims for excellent service and your feedback is greatly appreciated. We look forward to your next visit!
8/10 - Boa
Melinda
Viagem de negócios
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, clean room in a good location. My only issue was the bed was reallyyyyy hard. I woke up with a really sore back from how hard it was. My insides still feel bruised but I suppose some people like sleeping on a rock, I prefer sleeping on a cloud. Other than that, it was great. Good breakfast, friendly, helpful staff.
Melinda
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 2 de mai. de 2024
Melinda, we're glad to hear you enjoyed the cleanliness, location, and breakfast at Hyatt Place Mystic. Thank you also for your kind remarks about our team members. We understand the firmness of the mattress may not have been to your preference and assure you we're committed to finding accommodations that match guest comfort preferences. We hope to see you back soon, allowing us to better meet your individual comfort needs.
8/10 - Boa
Alla
Viagem a dois
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property looks new and the rooms are very spacious. The breakfast they offer is so/so.
Alla
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 2 de mai. de 2024
Alla, thank you for choosing to stay at Hyatt Place Mystic. We are delighted you appreciated the contemporary design and generous space in our rooms. Your comments about our breakfast will be used to revisit the offerings and make enhancements as needed. We look forward to welcoming you back for another enjoyable stay.
10/10 - Excelente
Mercedes
Viagem com a família
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the hotel was 5 mins.away from downown. Clean and good breakfast.
Mercedes
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 1 de mai. de 2024
Mercedes, it's wonderful to hear you found the Hyatt Place Mystic conveniently located and appreciated our cleanliness and enjoyable breakfast. We're thrilled you had such a positive stay, and look forward to your next visit.
10/10 - Excelente
Jesse
29 de abr. de 2024
Pontos positivos: Limpeza
Jesse
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 2 de mai. de 2024
Thank you for the amazing rating, Jesse!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Mystic soon!Thanks again for leaving your feedback!
10/10 - Excelente
Daniel
Viagem a dois
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic breakfast.
Daniel
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Daniel, we are thrilled to hear that you enjoyed the breakfast at Hyatt Place Mystic. Our team members work hard to offer delicious meals to start off your day strong. We hope to welcome you back for another fantastic experience!
10/10 - Excelente
Michael
Viagem com a família
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great, the staff was very nice and room was new. Breakfast was nice but you need to have some muffins or danish.
Michael
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Michael, we're thrilled that your stay at Hyatt Place Mystic was an enjoyable one and appreciate your kind remarks about our refurbished rooms and friendly team members. We've taken note of your suggestion for enhancing our breakfast offerings with muffins or danish pastries. We look forward to welcoming you back for another stellar experience.
10/10 - Excelente
Erin
Viagem com a família
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very nice, very clean. Parking and location are good. Bed was a little stiff for me; breakfast seating very limited, so we took our food back to our room. Fitness area very, very, small.
Would stay again.
Erin
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Erin, it's great to hear that you had a positive experience at Hyatt Place Mystic. We're glad our team members' kindness, cleanliness, convenient parking and good location all added to your experience. However, we take note of your feedback about the comfort of the bed, breakfast seating availability, and size of the fitness area. Your suggestions are important for us to continue improving guest experiences. We look forward to your next stay with us.
10/10 - Excelente
David
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
David
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Thank you for the perfect rating, David!We are very pleased to hear that you had a wonderful stay at Hyatt Place Mystic. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
10/10 - Excelente
Janel
Viagem a dois
26 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was clean, modern, comfortable, convenient, and the ample amount of parking. I would definitely return to this hotel next time I come to Foxwoods/Mohegan Sun. We loved the seafood shack down the road and the diner ! To me, breakfast was okay. It appeared other folks throughly enjoyed it.
Janel
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Janel, it's wonderful to hear that you had a pleasant stay at the Hyatt Place Mystic. We're thrilled you enjoyed our modern and comfortable accommodations and appreciated our convenient location. It's great to know you found the parking sufficient and that you're considering a return visit. We've taken note of your feedback regarding breakfast and always strive to provide a satisfying start to your day. We look forward to your next visit when you're in the Foxwoods/Mohegan Sun area. Safe travels until then.
10/10 - Excelente
michael
26 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would definitely stay here again!!
michael
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 27 de abr. de 2024
Michael, thank you for your valued feedback! We are pleased to know you enjoyed your stay at Hyatt Place Mystic and will consider us for your future trips. Your satisfaction is our top priority and knowing we met that mark is truly rewarding. We're looking forward to welcoming you back soon. Safe travels!
10/10 - Excelente
Linda
Viagem com a família
23 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to walk to Old Village and short drive to downtown
Linda
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Linda, it's delightful to hear that Hyatt Place Mystic's prime location near Old Village and convenience for short drives to downtown added to the enjoyment of your stay. We hope to welcome you back during your future travels.
10/10 - Excelente
Sara
Viagem com família e crianças pequenas
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sara
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Sara, thank you for your high rating given through Expedia for Hyatt Place Mystic. Our team is thrilled to know your stay met your expectations. Please choose us again the next time you find yourself in Mystic.
10/10 - Excelente
emily, bronx
Viagem a dois
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was good stay for the short time I was there
emily
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Emily, thank you for your review. The team at the Hyatt Place Mystic is delighted you found your stay enjoyable, even if it was brief. We hope to welcome you back for a longer visit in the future.
10/10 - Excelente
john
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Spacious. Very nicely decorated.
john
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 23 de abr. de 2024
John, it's wonderful to hear that you appreciated the roomy and tastefully styled decor at Hyatt Place Mystic. We strive to provide a comfortable and aesthetically pleasing atmosphere for our guests. Thank you for taking the time to share your positive experience with us.
10/10 - Excelente
Gary
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gary
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Gary, thank you for your rating! The Hyatt Place Mystic appreciates your feedback, and it's wonderful to see such a high rating! Your support is what encourages our team members to provide excellent customer service each and every day. We hope to welcome you back soon for another fantastic experience!
8/10 - Boa
Samuel
19 de abr. de 2024
Noise comes from next room
Samuel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Samuel, we appreciate you bringing your concern to our attention. It's unfortunate to hear about your experience with noise disturbances, and we aim to provide a quiet environment for all our guests. We encourage guests to notify our team members as soon as an issue arises so we can try to alleviate it swiftly. Thank you for choosing Hyatt Place Mystic, and we hope for another opportunity to provide a more enjoyable stay.
10/10 - Excelente
Javier
19 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rooms are really nice with separate sitting area and half wall separating the bed.
Javier
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Javier, thank you for your delightful feedback. We are thrilled to know that you appreciated the unique layout of Hyatt Place Mystic's rooms. It's pleasing that the separate sitting area and semi-private bed added to your positive experience. We hope to welcome you back in the future for another memorable stay.
10/10 - Excelente
Patrick
Viagem a dois
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed at Hyatt Place Mystic in April and had a very nice stay. Clean room, nice breakfast buffet each morning and was conveniently located to easily get to all the attractions the area offers.
Patrick
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Patrick, we're thrilled you enjoyed a pleasant stay at the Hyatt Place Mystic. It's wonderful to hear that you appreciated the cleanliness of your room and the breakfast buffet. We're also pleased to know our central location made accessing local attractions convenient. Thanks for your feedback, and we're looking forward to your next visit.
10/10 - Excelente
Gabrielle
Viagem a dois
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay. We love the hyatt
Gabrielle
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Gabrielle, thank you for your endorsement! We're elated to hear you enjoyed your stay at Hyatt Place Mystic. It's wonderful to know you appreciate the qualities that make us unique. We look forward to welcoming you back in the future.
10/10 - Excelente
roe
16 de abr. de 2024
roe
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 7 de mai. de 2024
Thank you for sharing, Roe!At Hyatt Place Mystic, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
4/10 - Insatisfatória
Daniel
Viagem com família e crianças pequenas
15 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Although room was modern/renovated, it had a dirty window (some film/residue) and a smell, iron was broken (leaked water), construction was going on in Lobby while we were there, breakfast was average. Did not find reception/staff to be overwhelmingly receptive/friendly.
Daniel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Daniel, we regret to hear that your recent stay didn't entirely meet your expectations. Issues with room cleanliness and amenities are certainly not reflective of the high standards we usually adhere to. We also acknowledge the ongoing renovations in our lobby, and we hope this temporary setup did not disrupt your peace too much. Regarding the breakfast selection, we always aim to cater to a wide range of tastes and are continually improving based on feedback like yours. As for our team members, it's disheartening that their congeniality did not live up to your standards. We sincerely appreciate you bringing this to our attention so we can address these concerns accordingly. If you grant us another opportunity, we would be delighted to deliver a more satisfying experience.
10/10 - Excelente
Smitha
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved that there were gluten free options for breakfast unlike many other hotel breakfasts. The staff was very helpful and responsive. Great location as well.
Smitha
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Smitha, thank you for sharing your excellent experiences at Hyatt Place Mystic. It's heartening to know that you appreciated our dedicated team members and variety of breakfast options, including gluten-free ones. We're also glad you found our location to your liking. We look forward to your next visit.
10/10 - Excelente
Victoria
Viagem a dois
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location.
Victoria
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Victoria, we're thrilled to hear you found the location of Hyatt Place Mystic advantageous. Your satisfaction is our accomplishment. We're looking forward to having you back in the future.
10/10 - Excelente
Christian
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Really enjoyed my stay - rooms were recently renovated and had a pleasant and enjoyable experience!
Christian
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Christian, it's wonderful to hear that you thoroughly enjoyed your stay at Hyatt Place Mystic. We're glad that our newly renovated rooms added to your experience. We hope to welcome you back for another pleasant stay!
10/10 - Excelente
Sharon
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful rooms and the staff are friendly and efficient.
Sharon
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Sharon, it's wonderful to learn about your excellent experience at Hyatt Place Mystic. We take pride in our aesthetically pleasing accommodations and our team members who make efficiency a priority. We hope to see you again soon.
10/10 - Excelente
Chris
Viagem com a família
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hallways were a little musty. But hotel was very clean overall.
Chris
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 15 de abr. de 2024
Chris, we appreciate your feedback about your stay at Hyatt Place Mystic. It's pleasing to note your comments on our cleanliness. Regarding the odor, we always aim for a refreshing atmosphere and will look into this matter. We hope to serve you again in the future.