Good eveningThank you for taking the time to share your feedback. We take all feedback very seriously. Thank you for bringing that concern to my attention. We will be taking the proper steps to resolve any issues. We want to apologize for any inconvenience. We look forward to sharing our new updates your next visit! Thank youKatie HatfieldGeneral Manager

Good eveningThank you so much for taking the time to leave us your feedback! We are delighted to hear you enjoyed your stay. We look forward to seeing you on your next visit to Morgantown!Thank youKatie HatfieldGeneral Manager

Good eveningThank you so much for taking the time to leave us your feedback. We are so glad to hear that you enjoyed your stay with us! We look forward to seeing you next time.Thank you.Katie HatfieldGeneral Manager

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed your stay here at our hotel! We look forward to welcoming you back in the future.Thank you.Katie HatfieldGeneral Manager

Thank you for your feedback! We apologize for any inconvenience you may have had during your stay at our hotel. Please dont hesitate to contact us directly.Thank you.Katie HatfieldGeneral Manager

Thank you for the feedback! We deeply apologize for any inconvenience you faced during your stay. We will be taking this up with the team to ensure that it does not happen again and we hope to see you back in the future!Thank you.Katie HatfieldGeneral Manager

Thank you for the feedback! We are very pleased to know that you enjoyed your stay with us. We hope to see you again soon!Thank you.Katie HatfieldGeneral Manager

We are so pleased to know that you enjoyed your stay with us. We appreciate your feedback and are glad you choose our hotel! We hope to see you soon.Thank you.Katie HatfieldGeneral Manager

Good morning!Thank you so much for taking the time to leave us your feedback. We are delighted to hear that you had a great experience. We look forward to seeing you next time you visit Morgantown!Thank youKatie HatfieldGeneral Manager

Good Morning Thank you so much for taking the time to leave us a review! We sincerely appreciate your businessand your valuable feedback! We can't wait to welcome you back for another outstanding experience with us here at Sonesta Essential Morgantown! Thank you Katie HatfieldGeneral Manager

Good Morning! Thank you so much for taking the time to leave us a review! We're humbled by your support and look forward to being your preferred choice for hotels! If there's anything specific you'd like to highlight about your experience, please feel free to share. Thank you Katie HatfieldGeneral Manager

Good MorningThank you so much for taking the time to leave us a review! We're humbled by your support and look forward to being your preferred choice for hotels! If there's anything specific you'd like to highlight about your experience, please feel free to share. Thank youKatie HatfieldGeneral Manager

Good Morning Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience. If I can be at any assitance, please don't hesitate to contact me.Thank youKatie HatfieldGeneral Manager

Good Morning, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay. Thank you.

Good Morning, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay. Thank you.

Thank you for taking the time to leave a review. We appreciate your feedback and will look into the issues you mentioned. We are delighted to hear that you enjoyed our breakfast and hope that you have a safe journey. We look forward to welcoming you back soon for another stay.

Thank you for taking the time to leave a review. We apologize for all of the problems that occurred during your stay with us. We will be addressing these concerns with staff. Please reach out to us on property if there is anything else we can do for you!

Good MorningThank you so much for taking the time to leave us a review. We are thrilled to hear that you enoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay.Thank youKatie HatfieldGeneral Manager

Good AfternoonThank you so much for taking the time to leave us a review! We are delighted to know you enjoyed our staff here at Sonesta Essential! Your satisfaction is our top priority, and we look forward to seeing you next time!Thank youKatie Hatfield General Manager

Good AfternoonThank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic stay with us. Your feedback truly brightens our day! We can't wait to welcome you back for another wonderful experience. If there's anything we can do to make your visits even more special, please dont hesitate to let us know! Thank youKatie HatfieldGeneral Manager

Good AfternoonThank you for taking the time to share your feedback with us. We're delighted to see that you had a positive experience overall. Your input is important to us, and we're committed to making any necessary improvements. If there's anything we can do to earn that fifth star, please don't hesitate to contact me directly. We look forward to seeing you next time!Thank youKatie Hatfield General Manager

Good AfternoonThanks for sharing your feedback. We're sorry your experience didn't match your expectations. We hope to get the chance to welcome you back! Please feel free to reach out to me directly with any further comments, concerns, or suggestions you wish to share. Thank you Katie HatfieldGeneral Manager

Good Morning! Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon.

Good Morning!Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon. Thank youGeneral ManagerKatie Hatfield

Good Morning!Thank you for taking the time to leave us your feedback. We are looking into the shower issue! Thank you for bringing it to our attention. We look forward to seeing you next time!Thank youKatie HatfieldGeneral Manager

Good MorningWe sincerely apologize for the inconvenience. We value our guest and their satisfaction. Please know that we are committed to providing high-quality services and will do everything in our power to address your concerns. We are taking immediate steps to ensure every guest is satisfied. If i can help in any way please feel free to reach out!Thank youKatie HatfieldGeneral Manager

Good Morning We sincerely apologize for any inconvenience you may have experienced. At Sonesta Essential, we strive for guest satisfaction. I'm confident your next experience with us will be up to your expectations! If i can help in any way please feel free to reach out. Thank youKatie Hatfield General Manager

Good MorningThank you so much for taking the time to leave us a review. We are thrilled to hear that you enoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay.Thank you

Dear JohnI want to thank you for leaving us a review. Im sorry the bed was uncomfortable, but im excited to let you know along with the name change, we will be improving our property along with new beds! We look forward to seeing you again next time you visit morgantown, so you can enjoy all the new improvments at our property. If I can help in any way, dont hesitate to call.Thank youKatie HatfieldGeneral Manager

We apologize for you not being notified about the brand change. We dont have any contact information whenever guests book through a third party. Sense going through a brand change we will be remodeling and upgrading our property including most of the items you mentioned. We would love to see you in the future so you can enjoy all of our upgrades.Thank you.Katie HatfieldGeneral Manager

I am so sorry about your stay. We dont normally have any issues but we are taking all percautionary measures to ensure that everyone has a pleasent stay. If I can help in any way dont hesitate to contact me. Thank youKatie HatfieldGeneral Manager

Dear Patricia Thank you for taking the time to give us your feedback.We look forward to sharing our journey with you as we improve our property! We are excited for you next trip to Morgantown!Thank youKatie HatfieldGeneral Manager

Good Morning! Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon.

Thank you for taking the time to leave a review. We will be addressing these issues so they will not happen again. We hope to see you come back in the future!

Dear HeatherThank you for taking the time to give us your feedback. We look forward to see you on your next trip to Morgantown! Thank you!Katie Hatfield General Manager

Thank you for taking the time to leave a review! We are happy to see you enjoyed your stay with us. If there is anything we can improve for future stays, please let us know! We hope to see you again in the future!

Thank you for taking the time to leave a review! We are happy to see you enjoyed your stay with us. If there is anything we can improve for future stays, please let us know! We hope to see you again in the future!

Thank you for taking the time to leave a review. We hope to see you again in the future!

Thank you for taking the time to leave us a review! We love to see that you enjoyed your stay with us. We hope to see you again in the near future!

Thank you for taking the time to leave a review. We are so glad to see you enjoyed your stay. We hope to see you again in the future!

Thank you for taking the time to leave a review. I apologize about all the issues you experienced during your stay. We will be addressing these with our staff and getting them fixed asap! We do hope you give us another chance in the future.

Thank you for taking the time to leave a review. I apologize for the problems that you had during your stay. We will be investigating these issues and acting on them so they do not repeat in the future.

Thank you for taking the time to leave a review. I apologize for all the issues you experienced during your stay. We will be investigating and fixing these issues ASAP! We do hope to see you give us another chance in the future!

Thank you for taking the time to leave a review! We hope to see you again in the future!

Thank you for taking the time to leave a review. I apologize for the experience you had during your stay. We will be looking into these issues and talking with staff. We do hope you will give us another chance in the future!

Thank you for taking the time to leave a review! I am happy to see you enjoyed your stay with us. We will be addressing the issues about breakfast with staff. We hope to see you stay again in the future!

Thank you for the review! We appreciate your continued business and always look forward to your stays. Have a good day!

Thank you for taking the time to leave a review. I am sorry to see you did not enjoy your stay with us. If there is anything we can improve for future stays, please reach out to us on property! Have a good day!

Dear Monica, I'm very sorry the room wasn't up to your expections. We want all of our guest satisfied.I will defintley be checking into standards on the rooms and make changes if needed. Thank you for your feedback. If I can assit you in any way please contact me. Thank youKatie HatfieldGeneral Manager