Resorts em Mezcales, NAY

"I liked the activities at the pool. I didn’t like that the building was open to the outside atmosphere, thus allowing the hot humid weather to spoil the inside bar, restaurants, hallways, checkin counter, etc."

"Overall, we had a satisfactory stay. The room was spacious, comfortable, and perfect for our family, and the view was absolutely amazing. There were a few areas where the experience could have been better. Housekeeping made the beds and tidied the room each day, but they did not consistently restock complimentary water or snacks, and daily cleaning service felt incomplete. The resort has several restaurants, but only one was open at a time during our stay, which significantly limited our...

"Atención y limpieza perfecto, fue una está placentera"

"Worst experience I’ve ever had at a resort. Staff was barely friendly nor really helpful. Food was not that great, besides the morning breakfast buffet. There was a roach in my room the second night, when I complained they tried to tell me that it was normal and they could send housekeeping up to spray. I told them I wanted to change rooms. They took an hour but ended up upgrading me to a really nice sweet. Just used to resorts that have more activities going on and friendly staff. My sister...

"Liked the open bar and 24 HR cafe. Did not like pool. Did not smell like Clorox and my son got an eye infection from the pool. I was told they don’t clean every day due to the rain season. Saw dirty used tampon hanging from pool ladies restroom. Water park was not working. They said under construction but never saw any construction. I mainly booked resort because of water park for kids. Rooms need to be updated. Beds are old. Furniture needs to be updated overall."

"Staff was so accommodating. Restaurant on site 10/10. Rooms and views gorgeous"

"Quarto com uma vista fantastica, paguei por isso e estava sem ar condicionado, descuidado e sujo. Localizacao top, serviço bom, comida honesta e "

"La atención del personal fue excelente. Considero que la propiedad puede mejorar en mi que respecta a mantenimiento de las instalaciónes ya que en algunas habitaciones el aire acondicionado no funcionaba. Fuera de ese detalle, todo estuvo muy bien 👍"

"Loved the sanctuary tower. Excellent service at a brand new resort. "

"Solo cuentan con limitada selección de comida en el único restaurante, la pizza es muy mala y el desayuno tiene poca selección de platillos. No cuenta con regaderas/cuarto de hospitalidad en caso de hacer un late check out."