Thank you for taking the time to review your recent stay. We appreciate you letting us know about the refrigerator and we've since had it repaired. Thank you for your business!

Thank you for your recent stay! We're delighted you enjoyed our accommodations. Hope to have the pleasure of welcoming you back.

Thank you for your recent review. We appreciate your business and hope to have the pleasure of your return in the near future.

Thank you for your 5/5 rating! We're happy you enjoyed your stay with us.

Thank you for your 5/5 rating! We're delighted you enjoyed your stay with us. Hope to see you again!

Thank you for taking the time to review your stay. We truly appreciate your business and are delighted for your 10/10 rating!

Thank you for letting us know about your recent stay. We apologize that you found the mattress uncomfortable. We're very happy to hear that the other aspects of your stay were excellent.

We truly appreciate your 5/5 rating. Thank you for staying with us while visiting the McHenry area. We hope to have the pleasure of welcoming you back again.

Thanks so much for your 5/5 rating! We hope to see you again very soon!

We truly appreciate your 5/5 review! Thank you for your business!

Thank you! We're so happy to hear that you consider our hotel a "great place to stay!"

Thank you for taking the time to review your stay. Please accept our sincerest apologies for the condition of your bathroom. We have addressed your concerns with our housekeeping staff. We're happy to hear that our front desk staff was very friendly. We hope to have the pleasure of welcoming you back again.

Wow! Thank you for the 10/10 rating! We appreciate your business. Hope to see you again very soon.

We appreciate you taking the time to rate your stay. We hope to welcome you back again very soon.

I am very sorry to hear about your experience during your recent stay with us. I want you to know that we take these issues very seriously, and I have already brought this to the attention of our housekeeping and front desk teams to ensure that this does not happen again in the future. It is disappointing to hear that our staff did not handle the situation with the level of urgency and professionalism that we expect of them. We will make sure to address this with them as well and work on improving our customer service.I hope that you will give us another chance to make things right during your next visit. We value your feedback and will use it to improve our services and ensure that all of our guests have a pleasant experience at our hotel.

We are very sorry to hear that your check-in experience did not meet your expectations and that you encountered difficulties with the card reader. We are glad that our front desk clerk was eventually able to hand-key your card details and that everything was resolved.We aim to provide a high level of customer service to all of our guests and it sounds as though we fell short in this instance. We will speak to our team members to ensure that a similar situation does not occur in the future and that our guests are treated with respect and empathy at all times.We appreciate your feedback and hope to have the opportunity to serve you better in the future.

Thank you for the amazing review! We are so glad that you enjoyed your most recent stay with us.We hope to have you back soon!

Thank you so much for your outstanding review! We are so happy that you enjoyed your stay and the amenities. We look forward to welcoming you back soon!

Sally, thank you for your great review! We are so glad that you enjoyed your stay along with our breakfast! We hope to have you back soon.

Lisa, Thank you for your wonderful review! We are so happy that you enjoyed your stay and we look forward to having you back!