2/10 - Terrível
Yasuko K.
20 de jan. de 2026
Pontos negativos: Limpeza
We had a very unpleasant experience at this property and encountered multiple significant issues during our stay.The room was not properly cleaned upon arrival. The floor was extremely dusty, and a dirty mop and bucket were left in the bathroom. Additionally, a soiled cleaning cloth and a chemical bottle were left on the countertop. Most concerning was the presence of cockroaches on the countertop, which is completely unacceptable and raises serious hygiene concerns.The shower system was unnecessarily complicated and lacked any usage instructions. While attempting to operate it, I sustained a skin burn, which could have been avoided with proper guidance or a safer setup.Towels: The towels provided were extremely stiff and rough, with a paper-like texture, making them impractical and uncomfortable to use. Upon our arrival around 3:00 p.m., extremely loud music was playing. I contacted the property owner to request assistance, but was informed only that the issue would be resolved later in the evening, which was not helpful. On the second night, there was excessive noise from a neighboring unit around 2:00 a.m. that continued for approximately an hour and a half, preventing us from sleeping. We contacted Vrbo, who immediately reached out to the property owner on our behalf. Unfortunately, our messages were ignored. No housekeeping service was provided, towels were not replaced, and no effort was made to resolve issues that could have been addressed promptly. Stay away.
Yasuko K.
Hospedou-se por 4 diárias em dez. de 2025
