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Avaliações de Morgan-Jupiter Apartments

4 out of 5
Morgan-Jupiter Apartments
Rodrigo da Fonseca 15, Lisbon, Lisboa

Avaliações

8,6

Excelente

Nota 10 - Excelente. 81 de 132 avaliações" "
Nota 8 - Boa. 27 de 132 avaliações" "
Nota 6 - Ok. 13 de 132 avaliações" "
Nota 4 - Insatisfatória. 3 de 132 avaliações" "
Nota 2 - Terrível. 8 de 132 avaliações" "

9,2/10

Limpeza

8,8/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Milena

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Wonderful stay at Lisbon. Close to supermarkets, public transport and lovely places to walk through. Loved the place, quiet and nice, just what I needed! I would stay again next time I am in Lisbon. Obrigada!
Hospedou-se por 15 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 6 de fev. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

10/10 - Excelente

Jéssica

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Monique

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Super recomendado !!
Muito bom. Alem de área super segura, boa limpeza do ambiente - porém não é feita no apartamento, apenas troca toalhas e oferecem materiais de limpeza (sabão roupas, líquid, loucas, papel higiênico) Responsáveis pelo atendimento recepção super solícitos. Apartamento funcional/utilitário , espaço bom e área com várias supermercados, poucos metros da praça Marquês de Pombal e da Avenida Liberdade. Conforto com elevador, maquina de lavar....próximo de ponto ônibus , mercado. Metrô , museus, praças , restaurantes etc
Hospedou-se por 5 diárias em nov.. de 2023

8/10 - Boa

Leonardo

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 10 diárias em dez. de 2022

10/10 - Excelente

Denis

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Très bien situé, stationnement simple
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Morgan Jupiter em 12 de mai. de 2024
Hello Denis, Thank you for your feeback!We are happy to know that you enjoyed our stay with us, in which you found our place well located and with easy facility for parking.Hope to see you next time!Morgan Jupiter.

10/10 - Excelente

Fatima

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Morgan Jupiter em 16 de mai. de 2024
Thank you Fatima, Hope to see you next time!

10/10 - Excelente

Sonia

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nous avons passé un excellent séjour et cela a commencé dès le chaleureux accueil que nous a offert le personnel. Le studio qui nous a été attribué était très propre et bien équipé. Au delà de ça, la localisation est idéale : possible de récupérer le métro/et les différents bus à tout moment et à tout endroit. Également plein de supermarchés à proximité, donc nous n’avons manqué de rien. Bref, le séjour était parfait, nous revenons avec des étoiles plein les yeux !
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Morgan Jupiter Apartments em 10 de mai. de 2024
Dear Sonia,Thank you so much for your comment! It is important for us to know that you liked our team.We are always happy to hear that our clients like dour location, since it was convenient for their stay here in Lisbon.We hope to see you next time!Thank you, Morgan Jupiter.

10/10 - Excelente

IDALIA

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful property; very clean and modern
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Morgan Jupiter em 10 de mai. de 2024
Dear Idalia, Thank you for your comment!We are glad to know that you liked our property for your stay in Lisbon.Hope to see you next time,Morgan Jupiter.

8/10 - Boa

ana lilia

Viagem com a família
Es un lugar agradable limpio y bien comunicado. El personal es muy amable, esta muy cerca de zona de restaurante y de lugares de atracciones
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Morgan Jupiter Apartments em 3 de mai. de 2024
Dear Ana Lilia,Thank you for your comment! We are happy to know that you enjoyed our place, where everything was near your convenience. Thank you !

6/10 - Ok

Bart

Viagem com família e crianças pequenas
Pontos positivos: Comodidades
I found it weird they asked, even forced us, to provide my cvc code of my credit card. Charged us 100 euro extra for a toddler wchich sleeps in between parents. We didn't feel welcome, they only talked about money and charges.The place itslef was clean, but the seat and shower looked disgusting... not the worst place, but next time i would skip myself.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de abr. de 2024
Dear Bart,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or discomfort you experienced during your recent stay.We understand your concerns regarding the request for the CVC code of your credit card. Please be assured that we protect our guests information because after we put your card details in our system we don't have acess to them anymore. However, we completely understand if you were not comfortable providing this information, and we do offer alternative methods of deposit, such as cash or ATM to accommodate our guests' preferences.Regarding the additional charge for your toddler, we apologize for any confusion. Our policy states that any additional guests beyond the original reservation incur a supplementary fee. However, children up to 2 years old stay free of charge.We appreciate your understanding of this policy.We take cleanliness very seriously, and we regret that the condition of the seating and shower did not meet your expectations. Your feedback has been duly noted, and we will take immediate steps to address any areas requiring improvement in our cleaning services.Once again, we apologize for any shortcomings in your experience, and we sincerely hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Best regards,Morgan Jupiter Apartments Team

8/10 - Boa

Siertje Aaltje

Pontos positivos: Limpeza e condições e instalações da propriedade
Nice friendly staf. We liked the accommodation very much.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de abr. de 2024
Dear Siertje,We are glad to know that you enjoyed our place and appreciated our staff! We hope to see you next time.Thank you, Morgan Jupiter.

10/10 - Excelente

Lucia

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Morgan Jupiter em 16 de mai. de 2024
Dear Lucia,Thank you for your feedback.Hope to see you next time!

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We loved our 6 night stay at Morgan Jupiter Apartments. The staff were extremely kind and helpful, letting us leave our luggage in their office before we checked in, giving us restaurant recommendations, giving us extra kitchen items that we needed for cooking, and transferring us to another room after a water leak sprung in our bathroom ceiling! The entire apartment complex was recently renovated, is modern, and in a beautiful building. Our apartment was very comfortable, beautifully designed, with high ceilings that give it a spacious feeling, had a nice modern kitchen with a clothes washing machine and drying rack, microwave/oven, induction stovetop, beautiful furniture in the separate bedroom and living room, a comfortable bed/pillows/sheets, plenty of closet space, and a modern bathroom/shower. The location in Lisbon City Center/business district, near the Marquis de Pombal monument, is very central, although there aren't a lot of cheap dining options nearby, so be prepared to go outside of the neighborhood if you want cheaper meals. This is a high rent, upscale neighborhood, with only pricey restaurants nearby. If you're on a budget, look to other neighborhoods for cheaper meals! One restaurant we liked that's only 4 blocks away is called Honest Greens. Delicious, organic ingredients, but not cheap. Overall, one of the nicest apartments we've ever stayed in, with a superb, kind, and helpful team of staff that run the operation. Thank you Eduardo, Katerina, & Theresa!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de abr. de 2024
Dear Robert,Thank you for your comment. We are happy to know that you enjoyed your stay with us. We always try to arrange an option for our clients if they need something, so that you can enjoy your stay the most.We are also glad to know that everything provided in the room as sufficient and confortable for your stay. In addition, we do appreciate that you found convenient our location since it is near downtown.Hope to see you next time, Thank you, Morgan Jupiter.

10/10 - Excelente

Selin

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Morgan-Jupiter Apartments em 16 de abr. de 2024
Thank you very much for taking the time to give us your feedback. Hope to welcome you again! Kind regards, Morgan-Jupiter Team

6/10 - Ok

Christian

Pontos positivos: Limpeza
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Morgan-Jupiter Apartments em 13 de abr. de 2024
Thank you Christian for taking the time to rate you, we hope to welcome you back in the near future.

10/10 - Excelente

Branislav

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Das Apartment war sehr sauber. Die Einrichtung ist geschmackvoll und modern. Das Apartment liegt im Herzen von Lissabon. Alles, was man braucht – Cafés, Restaurants, Geschäfte – ist nur einen kurzen Spaziergang entfernt. Perfekt für Erkundungstouren! Die Mitarbeiterinnen und Mitarbeiter waren äußerst freundlich und hilfsbereit. Insgesamt war mein Aufenthalt im Morgan-Jupiter Apartments ein voller Erfolg. Wenn Sie nach einer komfortablen, zentral gelegenen Unterkunft in Lissabon suchen, sollten Sie hier unbedingt buchen. Ich komme gerne wieder! 🌟🇵🇹
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 31 de mar. de 2024
Dear Branislav,Thank you for the kind words about our hotel and our staff members, we are truely glad that you had such a pleasent stay with us! We hope to see you back in the near future!Kind regards,

10/10 - Excelente

Hans

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Gute Lage und sehr gut eingerichtet. Gerne wieder .
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de mar. de 2024
Dear Hans,We are very glad to hear that your experiance with us was a pleasnt one, we hope to welcome you back in the near future!Kind regards,

10/10 - Excelente

Carsten

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Das Apartment war ausreichend groß, mit allem notwendigen ausgerüstet und sehr sauber. Die Lage war auch okay, da Restaurants, Supermärkte aber auch die Sehenswürdigkeiten sehr gut fußläufig zu erreichen waren. Einziger Mängelpunkt war das Badezimmer, welches etwas größer sein könnte und etwas mehr Ablagemöglichkeiten wären besser gewesen
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de mar. de 2024
Dear Carsten,Thank you for the kind words about our hotel! We will take into considerations all of your recommantions to improve future stays!

10/10 - Excelente

Macayla

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I love how it was in a quiet neighborhood and it felt like more like a home than a hotel which was my favorite part. It’s really comfortable and has everything you need like a kitchen, hangers, and lots of storage space
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de mar. de 2024
Dear Macayla,We like to thank you for the kind words and it makes us very happy to hear that your experiance here with us was as it were home :) we hope to welcome you back in the future! kind regards,

10/10 - Excelente

Yves

Viagem em grupo, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We stayed here for a week in March with another couple. It was superb. It is situated in a great location. You are in walking distance of many local attractions. 2 minute walk to groceries, cafés and local restaurants. Parking is available on-site. The building is very clean, bright and safe. Our apartment was on the 2nd floor and accessible by stairs or 2 elevators. The staff is very friendly and very courteous. The apartment is well equipped with a kitchen, small appliances, and everything you need. It had a balcony and was very comfortable. We will definitely be back to Lisbon and Morgan-Jupiter will be our choice once again for accomodations.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de mar. de 2024
Dear Yves and fellow Canadians! It was a true pleasure having you all stay with us! We appreciate your kind energy and would like to thank you for your kind words about our hotel, staff members and the beautiful flowers! We hope to see you all again in the future! Warm regards,Vanessa

8/10 - Boa

Chloe

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Séjour agréable, très bon accueil à la réception. Appartement bien agencé, manque quelques équipements dans la cuisine par exemple et il y avait une légère fuite sous le lavabo de la salle de bain. Nous avons passé un très bon séjour et nous recommandons ce logement.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 15 de mar. de 2024
Hello Chloe! Thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration to improve our services.

10/10 - Excelente

Gabriella

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Abbiamo soggiornato per 3 giorni nel mese di marzo utilizzando il monolocale superior, l appartamento era pulito le stoviglie e gli asciugamani sufficienti, la posizione comoda alla metro rato ed ai bus ed ai supermercati. Forse unica pecca mancava una base d appoggio nel bagno, per il resto ci siamo trovati davvero bene ci ritornerei volentieri
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Morgan-Jupiter Apartments em 8 de mar. de 2024
Dear Gabriella,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.and thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration to improve our services.

8/10 - Boa

ISABELLE NICOLE

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Bon accueil et conforme au descriptif Merci
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 4 de mar. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

8/10 - Boa

Luis

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This Flat ist modern, sharp and clean. Awesome.
Hospedou-se por 14 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 2 de mar. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

6/10 - Ok

Mucosa

Viagem com família e crianças pequenas
Pontos negativos: Comodidades
The staff was great
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Dear Antonio,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

8/10 - Boa

Karla

Pontos positivos: Limpeza e comodidades
In the beginning I really enjoyed my stay. However, later on in the stay, the water boiler broke at 4:30am in the morning. There was nobody there for help to atleast pick up the phone for emergencies. I had texted, sent multiple videos, tried to call the police it would not allow me there and I did not even know the number to dial either. It was hot so there was a button on the wall to I am assuming to call atleast the ambulance. Glass broke off, pressed the button no one cared. I feel as a facility there should be someone there or take over night calls in case of an emergency at least and the button on the wall should have worked to have the ambulence come. Unsure why that did not happen. Then when I tried to communicate in "their hours of operations" at 9:30am in the morning I was given unnecessary attitude when asked if they received my messages, and videos. Was told "all of our office equipment is wet so we did not" yet somehow the phone is working the very phone they use to send messages and texts to. It really infuriated me. Everything else aside from that was fine before all of that. They fixed it approximately around 2 days later which is good. But I had to literally spend money on a hotel which cost alot of money. Thankfully though the hotel and Morgan Jupiter will refund me my money. Which was good but not all hotels do that so it was very scary doing all of this in a foreign country with no one to call or came other than the neighbors and I was super lucky with him
Hospedou-se por 17 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Dear Karla,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to the boiler issue. Your patience and understanding are greatly appreciated as we worked to resolve the situation.We understand the importance of having prompt assistance available, especially during emergencies, and we are reviewing our procedures to ensure better support for our guests in the future. We're glad to hear that despite the challenges, you were eventually provided with a refund and alternative accommodations.Once again, we apologize for any frustration caused and thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future for a more seamless experience.Warm regards

10/10 - Excelente

Barry

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Een mooi en net appartement met vriendelijke medewerkers.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

8/10 - Boa

Stefan

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 25 de mar. de 2024
Dear Stefan,Thank you for the kind review!

10/10 - Excelente

Obaid

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

parisa

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff is very polite and the apartment is exceptionally clean and cozy.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 19 de fev. de 2024
Dear Parisa,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

8/10 - Boa

Romy

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
It was a very clean hotel. Staff is nice and will help you out when you need it.
Hospedou-se por 10 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 15 de mar. de 2024
Hello Romy,Thank you so much for the kind words about our hotel and our staff members! It was a pleasure! We hope to welcome you back in the future.Kind regards,

6/10 - Ok

Kimika, Philadelphia

Pontos positivos: Limpeza
Hospedou-se por 14 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Melvyn

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

Juan Carlos

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Andreas

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Rémy

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Morgan-Jupiter Apartments em 29 de fev. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Daniel

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023

6/10 - Ok

Christina

Viagem com a família
Pontos positivos: Limpeza
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Vivien

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
great staying experience!! Staffs are super nice and friendly!
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Morgan-Jupiter Apartments em 6 de fev. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

10/10 - Excelente

Mark

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great stay, very well laid out apartment with all the amenities required, staff on site and attentive. Highly recommend
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Morgan-Jupiter Apartments em 19 de fev. de 2024
Dear MarkThank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

6/10 - Ok

Mathilde

Pontos positivos: Limpeza
bien placé mais mal insonorisé, peu de chaînes sur la tv, une vitre qui ferme mal et qui laisse passer le vent.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Morgan-Jupiter Apartments em 6 de fev. de 2024
Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

10/10 - Excelente

Barbara

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023

8/10 - Boa

Guillaume

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I think overall the Morgan Jupiter is a fine establishment. The apartments are beautiful, well equipped and perfectly located. My only annoyance was the prevalence of paid adons. They are all fairly priced but it gives an impression of booking a low cost flight to find out you need to pay for water. I would come back but I would happily pay 15$ more a night and not have to worry constantly about little extras looming over my head. Staff was still super pleasant and nice.
Hospedou-se por 13 diárias em nov.. de 2023

4/10 - Insatisfatória

Laetitia

Hospedou-se por 3 diárias em nov.. de 2023

6/10 - Ok

Daebin

Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Basically good but small improvements needed
Basically ok - but no place to hang jacket, no stand for the suitcase except the floor. Coffee maker in the room but impossible to find right capsules from the shops so only option to buy expensive capsules for the reception.
Hospedou-se por 8 diárias em nov.. de 2023
Resposta de Morgan-Jupiter Apartments em 29 de nov. de 2023
Dear guest, Thank you for sharing your feedback. We carefully consider all the opinions left by our guests to improve our services. We're sorry that our cabinets were not sufficient and that we didn't meet your expectations. Regarding the coffee capsules, we would like to reiterate that the coffee machine in your room was a Continente machine, and there are two Continente stores nearby, one within a 5-minute walk and another within a 15-minute walk. If we have the opportunity to welcome you again, you are more than welcome to request information at our reception.Best regards,Morgan-Jupiter Apartments

8/10 - Boa

Cristina

Pontos positivos: Conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

lou

Viagem a dois
Pontos positivos: Limpeza
We did not get the nice room with queen bed that we reserved, instead a tiny room with a double size sofa bed that was unbearable (3 nights with no sleep) Staff was wonderful and helpful but could not give us the room we had reserved (booked up)
Hospedou-se por 3 diárias em out. de 2023
Resposta de Morgan Jupiter Apartments em 15 de nov. de 2023
Dear Lou,We are glad that you left us a review and that our staff provided you with all the necessary support. However, we are sorry to have to mention again that you stayed in the exact room you booked. We explained and showed your reservation on the platform every time you requested, and we are truly sorry that you made the wrong reservation for the room you wanted. However, we did everythingwe could to make your stay the best possible, but at the last minute with the house full, it would have been impossible for us to upgrade your room without prior notice.We hope this is clear and you can understand our side. If you need any other help, please let us know!Best regards,Morgan-Jupiter Apartments

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza e condições e instalações da propriedade
The staff were very polite and accommodating. Communication was very prompt and effective. The rooms were very clean. I will definitely stay here again.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Morgan-Jupiter Apartments em 15 de nov. de 2023
Dear Jennifer,We are delighted to read your feedback and we aprecciate you taking time to leave such a nice review!We hope you can come to stay with us again next time!Best regards,Morgan-Jupiter Apartments

10/10 - Excelente

Claire

Hospedou-se por 4 diárias em out. de 2023