2/10 - Terrível
Sara
Viagem a dois, Viagem com a família
21 de ago. de 2025
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location close to the airport and main road was convenient, and the bed was comfortable. Unfortunately, that’s where the positives end.
During our three-day stay, the reception was never staffed during the posted hours. The restaurant was never open, even though breakfast is advertised.
The biggest issue was safety. The doors were difficult to close and required force. One of our room doors did not lock properly, pulling it hard enough would open it. Since the entire front wall of the room was glass facing a road and dark garden, and also the main entry point, this felt very unsafe.
The rooms were hot, with no windows to open. The bathroom was extremely cramped; my husband had to sit sideways on the toilet. Toilet paper rolls were already half-used when we arrived, and staff kept replacing them with other partly used rolls, which did not feel fresh. There was also no hand soap provided, only two tiny shampoo/body wash packs, which felt unhygienic.
The glowing green exit sign lit up the room at night, making it hard to sleep. There was no way to request privacy, and housekeeping still entered the room while we were out, which further added to the feeling of insecurity. Despite claims of silence, we could clearly hear neighbors’ TVs.
Worst of all, one day our towels were replaced with one that smelled unbearably of urine or sour laundry. The stench filled the room, and we had to throw it outside.
Overall, this hotel felt unsafe, unhygienic, and poorly managed.
Sara
Hospedou-se por 3 diárias em ago. de 2025
