2/10 - Terrível
Sandi
14 de out. de 2025
I did not recieve check-in instructions the day prior despite having received the normal automated confirmation email from VRBO a few days prior. When I reached out to the host the day of the trip, the host said the reservation was cancelled by VRBO, the rental was terminated by the city, and I needed to contact VRBO. All comminucation did happen via the VRBO app.When I reached out to VRBO customer service, they did NOT show the reservation as canceled. VRBO customer service helped and provided a full refund. We ended up booking a hotel afterwards because of the same day travel. This was very disappointing because if the rental was terminated by the city, then the host should have communicated to all the scheduled rentals and VRBO and updated the reservations accordingly.My review is 1-star based on this information only, we did not visit or stay at this location.
Sandi
Hospedou-se por 5 diárias em out. de 2025














